Senior Warehouse Operations Manager
Zoox
In this role, you will:
- Developing a strategy for making sure all our materials are delivered on time to our internal customers at the most efficient cost during a high growth environment – General Assembly and Base Operations
- Develop the existing warehouse team and play an active role in hiring activities to grow the team.
- Develop and implement the safety guidelines to ensure team safety and standardized work processes within the warehouse.
- Manage daily warehouse operations within multiple facilities, including receiving, kitting, and cycle counting.
- Support in the monitoring and management of budget forecast and performance against forecast; develop and implement corrective actions when performance is not in line with budget
- Develop and monitor KPIs to ensure continuous cost, service, and quality improvement.
- Communicate clearly and effectively with internal and external stakeholders to ensure Logistics is providing high-quality service. Including but limited to, Zoox Logistics, Engineering, Service Operations
Qualifications
- BA/BS Degree and 8+ years of relevant experience in warehouse operations
- Seven (7) years of experience managing direct reports and warehouse operations
- Experience with WMS systems
- Strong communication, teamwork, problem-solving, and interpersonal skills
- Ability to lead and commute to different warehouse locations – must be flexible
- Strong work ethic; able to independently own and drive projects in a fast-paced, dynamic environment
- Knowledge of warehouse operations, team development, and customer service
Bonus Qualifications
- Master's degree or MBA
- Experience in the automotive or autonomous vehicle industry
- Working with cross-functional teams on go-to-market initiatives
- Experience working with advanced warehouse automation technology