About the team

At Zillow, we’re building a home-buying and selling experience like none that has ever existed. Our mission: to streamline and simplify the process of winning the homes our customers want and selling the homes they have for millions of people across the country! We are a passionate team of talented product managers, program managers, analysts, and operators who are building and launching new products and services at start-up pace. Our team is looking for a Senior Manager who can work across large organizations to bring our product and program ambitions to life, which often means getting scrappy, moving fast, and finding opportunities to deliver great experiences to our customers! We believe in autonomy and moving quickly, so self-motivation and an interest in blazing new trails are musts.

About the role

As a Senior Manager, Seller Program Operations, you will strategize, lead and execute on program strategies to grow and optimize our PA Seller Offerings. The ideal candidate shines in finding opportunity in ambiguity and can create robust program plans to grow the business. Your role will include breaking down complicated challenges into achievable milestones, and leading a team through project execution, conducting comprehensive analyses, and coaxing influence across large cross functional teams. In addition, you will be responsible for multiple enablement strategies, pilots and tools, and will be expected to #OwnIt in development, execution and defining success.

As a team leader, you will set the vision and coach your team to deliver results through operationalizing product features, executing on go-to-market plans, driving performance improvement across our partner network. The ideal candidate will be a strong people leader with executive presence, who is passionate about coaching and developing talent.

Key Deliverables

• Innovates, gains alignment, and executes key strategies programs and processes to grow our Seller Partner offering on a 2-3 year timeframe

• Plans, owns, and leads expansion of our market footprint to achieve aggressive growth targets, including frontline support design.

• Improves the performance of the business existing markets through program performance design and KPI tracking, in alignment with Product and Sales leadership

• Uses data analysis and stakeholder feedback to inform projects and plans and deliver results

• Leads, supports, and invests in the development of team members

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $152,500.00 - $243,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• An experienced strategist with 10+ years experience in a combination of strategy or operations management, preferably in B2B2C industries

• A proven leader with 5+ years of direct leadership experience

• An excellent communicator (written and oral) able to drive leadership alignment and report results in business reviews

• Proficiency in quantitative analysis, including revenue forecasting, through the use of analytical suites (e.g Tableau or SQL)

• A change leader with proven experience leading people in a rapidly expanding, fast-paced, results driven environment

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.