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IT Project Manager

Western Union

Western Union

IT, Operations
Denver, CO, USA
Posted on Oct 9, 2024

Senior IT Project Manager – Denver, Colorado

Are you ready to help drive the delivery of complex networking and IT infrastructure projects to connect millions of customers globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior IT Project Manager!


Western Union powers your pursuit.

In this role you will own the creation and maintenance of Work Breakdown Structures, Schedules, Budgets (labor and non-labor) and ensuring assigned resources successfully deliver project deliverables. You will also partner with various business, technology and vendor stakeholders involved in the planning, analysis, technical design, development, testing and release management aspects of a project to ensure that project plans are complete, well-defined and managed to successful completion

Role Responsibilities

  • Lead all phases of a project, from Analysis & Design through Deployment, including business and system requirements, planning, scoping, scheduling, budgeting, development, testing, release planning and implementation.
  • Develop and maintain detailed project plans, schedules, project estimates, resource plans
  • Prepare and publish project status reports and executive level presentations and dashboards covering the project portfolio
  • Develop and maintain strong working relationships with project sponsors, business stakeholders, subject matter experts, technical leads, middle and senior management throughout the project
  • Review project deliverables to ensure that they are complete and have secured the proper approvals
  • Manage accruals and capital expenditures for IT investment projects
  • Prepare and produce project portfolio resource planning reports targeted at identifying and resolving critical resource demands and cross-functional dependencies
  • Develop, manage and maintain the detailed project plan and task assignments; establish and track target, commit and actual dates for phase end and critical milestone dates
  • Responsible for proactively managing the risks and issues, and to establish contingency and risk mitigation plans that arise during a project
  • Responsible for proactively documenting and managing project change requests per standards, and to identify impact to project scope, schedule and budget
  • Strict adherence to established support and service management policies and procedures (i.e. incident, change, problem, SDLC, etc.) thereby ensuring all activities are fully documented for auditing and future support purposes
  • Effectively communicate and continually manage project expectations with team members and stakeholders in a timely and clear fashion

    Qualifications:
  • Bachelor’s degree in accounting, Business Administration, Computer Science or a related field preferred
  • Project Management Professional (PMP) certification required
  • Ability to work some weekend and weeknight hours periodically for on-call support
  • 5+ years of networking and/or IT infrastructure experience including requirements management, analysis and design required
  • 5+ years of project management experience (full project life cycle management) related to business software or system integration projects (packaged and custom developed) required
  • Must be proficient in Excel, Access, or other database utilities and other Microsoft technologies (Word, PowerPoint, Project). TFS, JIRA and MS CRM also preferred
  • Demonstrated record of leadership, management, and technical success in Information Technology required
  • Experience working in a business/IT capacity for a company with financial industry knowledge is a plus
  • Project delivery success on collaborative efforts working with outside vendors and other business partners required
  • Strong familiarity with project management and vendor management tools and techniques
  • Ability to communicate effectively verbally and in writing to non-technical and technical clients

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The annual gross base salary range is $105,000-$125,000 per year, which includes a base salary and short-term that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

  • Family First Program
  • Time off
  • Medical, Dental and Life Insurance
  • Student Loan Repayment Program
  • Tuition Assistance Program
  • Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-DP1#LI-hybrid

Estimated Job Posting End Date:

12-13-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.