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Manager, Operations - Dedicated Delivery Driver Experience - Learning and Development

Walmart

Walmart

Operations
Bentonville, AR, USA
Posted on Feb 4, 2025

Position Summary...

We are seeking a dedicated Learning and Development Specialist to support the development of comprehensive training programs for our drivers and leadership team. Our training programs will encompass course-based learning, virtual reality, video instructional videos, and instructor-led courses. Join us in our mission to enhance the skills and knowledge of our workforce, empowering them to drive positive change and innovation within our organization and beyond!

About the Team/Department:

Our team is dedicated to prioritizing the safety of our associates and customers while ensuring training materials are accurate, high-quality, and easy to understand. We leverage data and analytics to create content that drives business performance. Additionally, we focus on fostering a sense of belonging for our drivers, making our company the destination of choice for Last Mile Delivery Drivers.

What you'll do...

  • Develop and implement learning and development programs for drivers and leadership, including course-based learning, virtual reality, video instructional videos, and instructor-led courses.

  • Create content that caters to various audiences, ensuring it is engaging and effective for both hourly employees and salaried management.

  • Prioritize safety in all training materials, emphasizing the importance of operating vehicles in high-risk environments and delivering inside customers' homes.

  • Ensure content accuracy and quality, maintaining simplicity and consistency for diverse audiences

  • Utilize data and analytics to drive content development, focusing on behaviors that enhance business performance.

  • Foster a sense of belonging among drivers by incorporating field and stakeholder feedback to prioritize training volume and impact.

  • Collaborate with cross-functional teams to ensure training programs align with business goals and objectives.

What You'll Bring:

  • Proven experience in developing learning and development content for diverse audiences.

  • Strong understanding of safety protocols and high-risk environments.

  • Proficiency in utilizing data and analytics to inform content development.

  • Excellent communication and collaboration skills.

  • Ability to create engaging and effective training materials using various formats, including virtual reality and video.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $70,000.00-$130,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates Masters: Economics Project Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America