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Manager, Business Operations eCommerce - Sam's Club

Walmart

Walmart

Operations
Bentonville, AR, USA
Posted on Saturday, July 6, 2024

Position Summary...

What you'll do...

Working at Sam’s Club means a career without boundaries. There’s always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work.

Yes, we are a division of the Fortune #1 company, Walmart, Inc. But you’ll quickly find that we’re a company that wants you to feel comfortable bringing your whole self to work. A career at Sam’s Club is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs. Join us and you'll discover why our company is a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.

The Manager, Business Operations eCommerce is a critical leader who will be tasked with shaping the future of the End-to-End member experience. This person will set the bar for Sam’s Club Omni business performance, initiative prioritization and operational excellence, by improving agility and focus of the eComm team. They will help define and improve KPIs, drive transparency around performance and identify opportunities and scalable best practices.

You’ll make an impact by:

  • Becoming an invaluable strategic partner – You’ll advise on and partner with various internal and external teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.
  • Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement strategies, acting like an internal consultant to improve the end-to-end member journey, driving innovation and growth. You’ll develop hypotheses, translating data into actionable insights and recommendations, to inform our overall market position and identify site priorities.
  • Monitoring health and performance – You’ll lead internal business reviews, facilitate cross-functional benchmarking/acceleration forums, and oversee the development of the long-range plans.
  • Operating with excellence – You’ll help define best-in-class efficient workflows and reports with key performance metrics, embedding operational excellence and focus on data into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.

You’ll sweep us off our feet if:

  • You understand how consumers shop online and use strategic thinking and innovation to create a seamless and fresh omni experience.
  • You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement through clearly defined performance metrics and dashboarding
  • You build trust quickly and can lead by influence, creating impact through partnership as well as ownership.
  • You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
  • You use data and insights to make informed and impactful decisions that inform prioritization, and you have the acumen to translate complex data into actions and improvements.
  • You possess a strategic mindset with the ability to tackle complex and ambiguous problems
  • You have demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
  • You are assertive, adaptable and demonstrate initiative in a fast-paced environment with competing priorities

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Who We Are:

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, operating almost 600 clubs in the US. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

- Health benefits include medical, vision and dental coverage

- Financial benefits include 401(k), stock purchase and company-paid life insurance

- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $70,000.00-$130,000.00

Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in information technology, computer science, or related area and 3 years’ experience in eCommerce merchandising, site operations, business management, or related rea.
5 years’ experience in eCommerce merchandising, site operations, business Management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America