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Sr. Manager, Product Development AI/ML



Software Engineering, Product, Data Science
San Francisco, CA, USA
Posted on Tuesday, July 9, 2024

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Essential Functions

The Digital Partnerships and Product Innovation organization in North America defines the next phase of Emerging Payment Products for Visa through our global network and leads the development and commercialization of Visa products and solutions for Big Tech, Fintech and Platform partnerships.

Visa’s North America Product Innovation team drives growth and evolution of customer-centered, market-leading products and services, from the ground up. Bringing together product managers, category experts, design practitioners, strategists, and technologists, we tackle key portfolio challenges to unlock new growth opportunities and create purposeful new payment and commerce experiences to power global commerce ecosystems.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Relocation assistance is not provided for this role.


Basic Qualifications

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
  • Experience working across domestic RTPs, cross-border payments and remittance, card and account based multi-rail solutions, wallets, BNPL, QR, softPOS and mobile acceptance systems.
  • Experience building products leveraging AI models or AI augmented capabilities is a plus.
  • Experience in designing Conversational AI and Generative AI solutions is a plus.
  • Expertise in digital and mobile payment platforms and systems.
  • Experience with a range of consumer use cases spanning merchant, business, and government payments.

Preferred Qualifications

  • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • Extensive professional experience in a similar role within payment solutions, fintech, or mobile money sectors, with a demonstrable track record of successful product launches.
  • Robust competency in leading early stage product development, design, and management across markets with high regulatory constraints.
  • Strong strategic vision with analytical abilities to identify growth opportunities and market trends.
  • Proven leadership skills in building and mentoring a diverse team, with product inclusion best practices.
  • Superior communication and interpersonal skills with the ability to bridge gaps between disparate business functions.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 157,700.00 to 228,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.