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Senior Manager, Windows Endpoint Engineering



Wayne, PA, USA
Posted on Monday, July 1, 2024
Vanguard is looking for a Senior Manager, Windows Endpoint Engineering to join our exceptional team in Wayne, Pennsylavnia. As a renowned leader in the investment industry, Vanguard offers a dynamic and collaborative work environment where we appreciate and respect your skills and expertise. In this position, you will lead a team of engineers in successfully executing Windows endpoint engineering initiatives. Your experience in managing large-scale projects and implementing creative solutions will be invaluable to our ongoing achievements. If you are a dedicated and motivated professional with a keen interest in technology, we encourage you to apply for this exciting role.

The Senior Manager, Windows Endpoint Engineering, will oversee a team of Endpoint Engineers responsible for designing, deploying, and maintaining the Windows devices and operating system in the company. The role oversees the design, implementation, and optimization of the Windows endpoint infrastructure, ensuring that it meets the business needs and security standards. The role also functions as the product owner for the various endpoint technologies such as Windows 11, MS Intune, and enterprise wide applications to deliver high-quality, reliable, and scalable technology solutions on Vanguard's desktops and laptops.

  • This hybrid position (in office Tues-Wed-Thurs) is based in Wayne, PA**

In this role you will:

  • Lead and Manage the Windows endpoint engineering team, including hiring, training, mentoring, and performance evaluation.
  • Define and execute the Windows endpoint engineering strategy, roadmap, and budget.
  • Ensure the availability, reliability, and security of the Windows devices and operating system in the company.
  • Develop and enforce the Windows endpoint policies, standards, and best practices.
  • Monitor and troubleshoot the Windows endpoint issues and incidents, and provide technical support and guidance.
  • Research and evaluate new Windows technologies and solutions, and recommend improvements and innovations.
  • Establish and maintain effective communication and collaboration with other IT teams, vendors, and stakeholders.
  • Manages the planning and implementation of enterprise-wide platform projects, including schedule, resources and communication of project status. Anticipates current and future needs of the organization and makes recommendations regarding project scope, schedule and budget. Manages the resolution of the most complex availability and incident management issues elevated from staff and clients.
  • Manages technical support staff who implement, monitor, troubleshoot, and install platforms across all systems, ensuring defined business service levels are met. Plans, develops, and executes short and long range goals and strategies to meet department, divisional, and corporate objectives.
  • Manage the various vendor relationships, understanding contract terms, strategic opportunities, financial controls, and driving capability and product roadmaps.
  • Maintains expertise and awareness of industry trends and technologies; making timely adjustments to strategies as appropriate.

What it takes:

Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.

At least 5 years of experience in Windows endpoint engineering, administration, or support.

At least 3 years of experience in managing and leading Windows endpoint engineering teams.

Strong knowledge of Windows devices, operating system, and related technologies, such as Active Directory, Group Policy, SCCM, Intune, PowerShell, etc.

Strong knowledge of Windows endpoint security, compliance, and risk management.

Strong project management, problem-solving, and analytical skills.

Excellent communication, collaboration, and customer service skills.

Certifications in Windows, such as MCSA, MCSE, or MD-100/101, are preferred

Special Factors


Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.