The Senior Project Manager (Sr. PM) is responsible for the successful analysis, initiation, planning, execution, and closeout of programs and projects as assigned by the Director, PMO or their designee. The Sr. PM will oversee the IS PMO's most complex projects, which will likely involve a diverse set of components, including healthcare processes, clinical applications & interfaces, business / administrative applications & interfaces, enabling / supporting technology and infrastructure (e.g., hardware, devices, telecom, storage solutions). The successful Sr. PM must be proficient in managing the complexities associated with large, enterprise-wide strategic initiatives, and be able to communicate effectively with executive-level personnel, verbally and in writing. The successful Sr. PM will exhibit strong project planning abilities – and have robust prior experience justifying and planning projects, to include defining and baselining project scopes (via charters, scope statements, work breakdown structures, statements of work), schedules, budgets and resource allocations. The successful Sr. PM will also exhibit strong project execution & closeout abilities and be comfortable assuming – and course correcting – in flight projects. The Sr. PM's responsibilities will require the Sr. PM to indirectly supervise other employees, thereby making the ability to lead through influence vs. direct authority a critical skill for the Sr. PM to demonstrate. The role will also require direct oversight of contract / vendor labor in project situations where a component of the project work is outsourced to a third party.

Essential Duties:

• Ensures assigned projects are defined, managed, and communicated in a consistent, professional and effective manner. Includes but is not limited to: • Delivering on scope, on time, within budget, and to an agreed-upon quality level • Adhering to the PMO defined processes, methodologies • Maintaining up-to-date project documentation in the PMO departmental repository (currently Sharepoint) • Updating centralized / co-owned reports and dashboards (e.g., ITEC presentations) • Utilizing departmental templates as intended and instructed • Serving as the primary liaison for assigned projects • Fostering positive relationships with project team members and stakeholders
• Actively contributes to advancing the maturity and brand of the PMO by: • Proactively identifying areas for improvement in the IS PMO’s project management capability • Supporting implementation of improvement recommendations (may be in the form of policy, process, methodology, template, technical, relationship, communication improvements) • Being an active participant in internal meetings (e.g., meetings not associated with a particular project, 1:1 meetings with PMO Director) and trainings • Contributing to the recruitment and selection of new PMO team members (contract and employee)
• Performs other duties as assigned.

Required Qualifications:

• Req High school or equivalent
• Req Bachelor's degree in Engineering, Business, Information System, Information Technology, or related technical field.

• Req 5 years Project management experience leading information technology projects, including requesting / securing approval to start projects through project closeout.
• Req Experience with all phases of project management, with demonstrated success across a variety of project types (construction, research, infrastructure, clinical applications, business applications, products).

• Req Proficiency of both theoretical and practical aspects of project management including tools and techniques (e.g., project planning, risk/issue management, governance, cost/benefit analysis, project change controls)
• Req Ability to facilitate working sessions with large, cross-functional teams (business, clinical, technical)
• Req Exceptional and adaptive written and oral communication skills, including ability to communicate effectively with all levels of personnel from Executive level to frontline staff
• Req Ability to manage multiple projects concurrently

Preferred Qualifications:

• Pref Master's degree in a related field.
• Pref 10 years Total post-collegiate relevant professional experience
• Pref Big 4 Consulting experience.
• Pref Experience managing healthcare-related projects and familiarity with healthcare provider industry.
• Pref Experience developing business cases.
• Pref Experience working in a centralized PMO environment.
• Pref Performance improvement experience in the areas of process / workflow modeling and root cause analysis.
• Pref Prior experience with any of the following applications: Kronos, Lawson, Cerner.

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• Req Certification - Job Relevant Active Project Management Professional (PMP) certification (if not available upon hire, one must be obtained within one year of hire).

The annual base salary range for this position is $133,120.00 - $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is a smoke-free environment

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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