Staff Site Reliability Engineer, Internal Tools, Infrastructure
Tesla
Software Engineering, Other Engineering
Austin, TX, USA
Posted on Apr 11, 2025
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Staff Site Reliability Engineer, Internal Tools, Infrastructure
| Job Category | Engineering & Information Technology |
|---|---|
| Location | AUSTIN, Texas |
| Req. ID | 240725 |
| Job Type | Full-time |
What to Expect What You’ll Bring
We are seeking an exceptional Senior Staff Site Reliability Engineer (SRE) to join our team, taking a leadership role in managing and enhancing the reliability, scalability, and performance of critical engineering tools such as GitHub, Artifactory, the Atlassian suite (JIRA, Confluence, Bitbucket), and Polarion. This role combines deep technical expertise in software engineering and systems administration with a strategic focus on automation, process optimization, and team leadership. The ideal candidate will not only ensure the operational excellence of our toolset but also guide and mentor a team of engineers, fostering collaboration, innovation, and continuous improvement to support our engineering organization’s goals.
What You’ll Do- Architect, implement, and maintain advanced automation solutions for provisioning, configuration, and monitoring of engineering tools infrastructure, ensuring scalability, resilience, and high availability
- Oversee and support the Atlassian application stack (Jira, Confluence, Bitbucket), GitHub, Artifactory and Polarion, taking ultimate accountability for uptime, performance, and user satisfaction. Manage configurations, OSLC plugin integrations, workflows, reports, templates, permissions, re-indexing, and restoration processes
- Lead, mentor, and manage a team of SREs and technical contributors, fostering a culture of accountability, technical excellence, and collaboration. Delegate tasks effectively, set clear goals, and provide guidance to ensure successful project delivery and operational stability
- Partner with Github, Artifactory, Polarion, Mattermost and Atlassian tool users to promptly address issues, gather feedback, and implement solutions. Work closely with development and operations teams to integrate engineering tools seamlessly into CI/CD pipelines
- Participate in and oversee an on-call rotation, driving rapid incident response and resolution to minimize downtime. Lead post-incident reviews to identify root causes and implement preventive measures
- Monitor system health, troubleshoot complex issues, and deploy proactive strategies to prevent disruptions. Conduct performance analysis and capacity planning to anticipate future needs and optimize resource utilization
- Manage regular backups, upgrades, and patch cycles for engineering tools, ensuring compliance with security standards and operational stability
- Develop and maintain comprehensive documentation, runbooks, and best practices. Promote knowledge sharing within the team and across the organization to enhance tool adoption and administration efficiency
- Collaborate with leadership to define long-term strategies for tool infrastructure, aligning with organizational growth and technical objectives. Assess and integrate new technologies to enhance reliability and efficiency
- Drive the adoption of automation frameworks and modern practices, mentoring the team in scripting and tool development to reduce manual effort and improve system reliability
- Bachelor’s Degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Extensive experience in the installation, configuration, development, debugging, support, and upgrades of GitHub Enterprise and Atlassian tools (Jira, Confluence, Bitbucket)
- Proficiency in managing and automating Confluence Spaces, permissions, and Jira projects, with a track record of optimizing user workflows
- Deep knowledge of Polarion administration, including templates, workflows, permissions, OSLC integrations, and High Availability setups (HA experience highly desirable)
- Strong programming and scripting skills (Python, Shell, Golang) with hands-on experience in automation frameworks like Ansible for administration, monitoring, and custom plugin/workflow development
- Expertise in containerization (Docker) and orchestration (Kubernetes), with practical application in production environments
- Familiarity with monitoring and logging tools such as Prometheus, Grafana, and Splunk to ensure observability and performance insights
- Proven ability to diagnose and resolve cooplex issues across storage, OS, network, virtualization, and application/database stacks
- Demonstrated experience leading technical teams, with a focus on mentoring, coaching, and fostering professional growth
- Strong project management skills, with the ability to prioritize tasks, manage resources, and deliver on deadlines in a fast-paced environment
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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