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Sr Executive Operations Manager

T-Mobile

T-Mobile

Operations
Bellevue, WA, USA
Posted on Tuesday, July 9, 2024

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Overview
Come join our Office of the Chief Communications and Corporate Responsibility Officer! Reporting directly to the Chief of Staff, you are responsible for maintaining and planning operational tasks and initiatives, including coordinating and developing vital content, planning and performing administrative, budgetary, and operational activities. This role coordinates and drives projects of high importance and visibility and requires a high degree of discernment, discretion, urgency, and project management skills. In particular, you will focus on strategy, coordinating and driving data-informed decision-making and artificial intelligence adoption and utilization across the Communications, Responsibility, and Events (CoRE) organization. This role offers a broad view of the entire organization and the ability to have an impact at the highest level of the company. You may serve as a proxy to the Chief of Staff when needed and appropriate. This role is also responsible for executive support of the organization’s Senior Leadership Team (SLT), including crafting and preparation of materials, presentations, briefings, talking points, etc.

** This role is based in Bellevue, WA and follows a hybrid schedule, 3 days/week in the office **

Job Responsibilities:

  • Organize, plan, and direct operational tasks for CoRE; including but not limited to Senior Leadership engagements, presentations with employees and other partners, event planning and execution, management of department tools, resources, and technologies.
  • Monitor and ensure top-priority active data and AI projects within the CoRE Business Office are appropriately prioritized, keeping the team apprised of all matters of significance requiring attention
  • Interface and partner with office of the Chief Communications & Corporate Responsibility (CCCRO), other SLT members, all CoRE Leadership Team members, their proxies, and key functional experts, navigating the nuances of relationships and business ownership/authority across an array of functions.
  • Act as a key contributor by driving strategic planning, aiding with internal project management, overseeing the creation of tools and resources that help drive process improvement and tool adoption, and standardizing data and AI utilization across the department.
  • Manage various ad-hoc projects with high importance to CoRE, the CCCRO, or other members of Senior Leadership.

Qualifications:

  • Bachelor's Degree and 7-10 years experience in business planning for an enterprise-level senior executive and program management or project management.
  • Strong written and verbal communication skills to communicate effectively internally, upward and cross functionally.
  • Knowledge of primary tools and platforms used in the communications field such as SharePoint, Airtable, etc.
  • Ability to influence decision-making with data; demonstrated skills for understanding and explaining complex data to executives and non-technical colleagues.
  • Demonstrated ability to lead financial elements of the business, including budgets. Ability to measure, evaluate and act on financial and operational results.
  • Strong organizational skills at the Executive level. Shown understanding of strong organizations. Capacity to thrive in organizations that constantly adapt and evolve.
  • Ability to work across organizational departments and develop strong relationships across a company.
  • Comfortable working and leading in an environment of uncertainty and complexity, seeking solutions and problem-solving.
• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Washington Pay Range : $138,200.00 - $187,000.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.