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Sr Product Manager, Fintech Strategy & Analysis

T-Mobile

T-Mobile

Product
Bellevue, WA, USA
Posted on Thursday, July 4, 2024

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

The Sr. Product Manager, Fintech Portfolio Strategy & Planning will be primarily responsible for helping to define the product and business strategy for T-Mobile’s Fintech portfolio, including a new product launching in 2025. This role will work closely with the Fintech team, internal partners across much of the T-Mobile business, and external partners to help launch, run, and grow the business. They will seek opportunities across all elements of the business including marketing and acquisition, product features and functionality, offers and promotions, etc, to help meet and exceed team goals.

The Sr Product Manager is a transformative, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Sr Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business goals, securing funding, and leading a cross-functional team as well as key partners to deliver against the opportunity.

Sr Product Manager is a versatile person maximising deep customer compassion, critical thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.

No day is the same for the Sr Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; resolving specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key team members to define release schedule; and support/drive go-to-market activities as needed..

Responsibilities:

§ Identifies target customer(s) for existing or future products, and designs and drives end user product research.

§ Partners with business, internal/external team members and Leadership to understand current customer experiences, identifies areas of opportunity

§ Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data.

§ Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment.

§ Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making.

§ Works with partners and follows enterprise process to secure and maintain product funding.

§ Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.

§ Communicates, influences, and sells ideas at VP level and below. This includes regularly delivering product presentations.

§ Drives specific ad hoc analysis and presents information to executive level management on request.

§ Influences product feature set and positioning strategies to improve customer experience, and drive or support growth.

§ Works with external third parties to assess partnerships and licensing opportunities.

§ Leverages customer insights for product vision, strategy, roadmap, priorities.

§ Tests ideas with real customers to ensure that the product delivers the desired benefit.

§ Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for highly complex products with multiple transactions and touchpoints. This work may include creation of prototypes.

§ Owns and leads product backlog and priorities with our technology partners.

§ Scopes and ensures alignment on the prioritization of activities based on business and customer impact.

§ Collaborates with technical partners and teams to ensure technical debt and long term technical investment is factored into roadmap.

§ Generates and maintains dashboards and reports that track product health and success metrics.

§ Supports sales, marketing, and other partner teams with the necessary product knowledge and additional documentation.

§ Recognizes and communicates technical challenges to collaborators and makes educated trade-off decisions with the team.

§ Runs development of adoption tools and training materials.

§ Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).

§ Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, compliance, go-to-market, and finance. Works with outside partners and other third parties.

Qualifications:

· 7+ years of relevant product management experience or equivalent experience launching and leading new products

· [Preferred] Relevant experience in fintech or financial services

· Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.

· Experience building and running complex business cases and models

· Experience in delivering large and complex business/technology initiatives.

· Strong requirements elicitation, and shown writing skills including the ability to write concisely and clearly for different audiences.

· Confirmed ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.

· Bachelor's degree, preferably in analytical and/or technical subject area

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Washington Pay Range : $158,100.00 - $213,900.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.