Technology Governance Program Manager

Who we are looking for

Our team, Technology Governance and Program Management, provides structured governance and program execution while supporting business, technology transformation and regulatory commitments. Clear communication, metrics, and visibility are building blocks of our values. We are seeking a Technology Governance Program Manager to join the team. In this role, you will focus on maintaining lightweight processes and continual improvements while optimizing and accelerating execution.

While the Technology Governance Program Manager is an individual contributor, it is a highly collaborative role, and you will work with various stakeholders to deliver value-added enterprise program management. The successful candidate is a problem solver who understands the details and is involved in the design and implementation of scalable solutions that integrate process, technology, and organizational change. You understand risk frameworks, control environments, data management requirements and have analytical, strategic thinking, organizational and communication skills. You are responsible for bringing transparency to how our most crucial and complex projects (spanning technical teams, domains, and products) intersect and sequence. You’ll coordinate cross-organizational dependencies and priorities, and help teams deliver and become more efficient. You can demonstrate your leadership abilities by driving decision-making and building strong relationships across the organization.

What you will be responsible for

• Break down projects into component parts, identifying and tracking dependencies and opportunities for optimization; proactively identify problems and recommend solutions before they become blockers
• Create and refine processes when necessary; maintain focus on reliability and continual improvements, automation, and scaling
• Identify KPIs and success metrics, collect and analyze data; make information visible to stakeholders
• Communicate goals, status, risks, and impact to teams and stakeholders; you are able to adapt communications to any level
• Develop correlation of project objectives with measurable goals, roadmaps, and execution plans
• Work with teams to clarify goals and deliverables; bring data to planning and prioritization
• Facilitate communication to stakeholders / management across levels
• Use data and analytical skills to conduct assessments, utilizing data management metrics and insights to influence in a compelling, action-oriented manner
• Leverage excellent verbal and written communication skills to clearly articulate risk and issues and progress against mitigating risk and issues
• Oversee projects in a matrixed-style environment while being an individual contributor.

What we value

• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
• Ability to pivot quickly to matters requiring immediate attention and drive to completion, including times where multiple stakeholders may not have fully-aligned goals
• Simplify complex topics and create innovative solutions / ideas to solve problems
• Advise partners on workflow improvements to get the most out of our technology programs and projects / identify areas for improvement
• Maintain a One State Street perspective and deliver results, which are beneficial for both individual businesses and the firm as a whole
• Provide effective challenge by identifying opportunities, and influencing stakeholders and partners, to embed program management principles into controls, business processes, platforms, tools, and strategic initiatives across the organization
• Become a trusted advisor to the business and technology partners, providing insight and risk mitigation on program management; establish clear responsibilities with various partner teams
• Ambitious and proactive: able to show initiative and come up with ideas without prompting
• Ability to think on your feet: be able to suggest solutions as issues come to light
• Demonstrated sense of curiosity and the courage to ask tough questions
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

Education & Preferred Qualifications

• Demonstrated experience in financial services, consulting, or a related industry
• Track record of successfully driving and delivering complex and impactful change programs
• You have experience in technical program management in a dynamic and highly technical environment, a strong track record in managing complex cross-functional projects.
• Solid knowledge and understanding of investment management products and asset types
• Experience in business process analysis, design, and implementation
• Ability to manage multiple projects at the same time
• Ability to work in a matrix environment and partner with virtual teams
• Management Consulting experience a plus
• Knowledge of JIRA a plus

About State Street

• What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
• Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
• Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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