Who we are looking for

A Technology Program Manager who reports Product Management Lead will manage the execution of the initiatives to scope, schedule and budget. She/he will be responsible for risk and issue management, management of decisions and escalations change management, budget management and stakeholder engagement. This role will entail developing relationships and working with senior stakeholders and project managers across all regions business areas and across CRD IT Technology. Reporting and communication of program status, and risks to appropriate senior business and technology leaders will be required across all program initiatives. This role will need to become familiar with Project Management Policies and standards and ensure good program governance and execution. The role is Burlington MA based with 4 days required to be in the office.

Why this role is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019.

Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

What you will be responsible for

As Technology Program Manager you will

• Provide program governance, oversight, and monitoring in accordance with Charles River and State Street Policies and Standards
• Ensure accurate tracking of program progress against milestones and targeted outcomes, as well as reporting on progress to executive leadership
• Manage program risks, issues, assumptions, and dependencies
• Oversee and produce end-to-end program plans and track progress and changes
• Identify and address program resource constraints (e.g., program management, SMEs, technology) in collaboration with functional leads
• Conduct Book of Work Reviews and health checks with the Product Management Lead and Technology Senior Stakeholders
• Develop and monitor stakeholder maps and engagement plans
• Facilitate workshops and planning sessions as required
• Plan and mobilize internal and external communications outreach as needed
• Create and sustain an engaging, inclusive culture aligned to State Street values.
• Work with different technological groups
• Plan, manage, and execute project plans for projects of varying sizes
• Manage and produce key deliverables for the organization
• Create long- and short-term project plans including setting targets for milestones and adhering to deadlines
• Drive projects based on defined priorities; ensure scope of deliverables and timelines are met; identify risks and issues and mitigate and / or escalate as needed
• Leverage problem solving skills to ensure project plans deliver identified results
• Build relationships with key stakeholders to ensure delivery
• Provide project status reporting to include accomplishments, upcoming milestones and overall completion status to ensure al milestones and deliverables are achieved within the communicated deadlines

What we value

These skills will help you succeed in this role

• Minimum of 10-15 years’ experience in project planning, tracking, delivery and reporting
• A track record of managing senior internal relationships and demonstrated experience in leading sustained change and change management efforts
• Strong leadership skills with a proven track record in driving positive and sustained change
• Strong interpersonal skills, with evidence of working in collaboration across large, complex organizations, including effective influencing skills, a proactive and 'no surprises' approach in communicating issues/requests
• Well-developed listening skills and a strong ability to engage at the executive management level
• Excellent planning and task management skills; capable of seeing the bigger picture as well as strong focus on day-to-day execution
• Ability to prioritize effectively and multitask efficiently.
• Strong critical thinking and excellent problem-solving skills
• Strong attention to detail, combined with the ability to see and explain the big picture
• Be flexible and embracing agility to adapt to changing demands
• Excellent judgment and maintain confidentiality when necessary
• Highly motivated – willing to roll up your sleeves and get the job done
• Experience influencing others without having direct management authority and motivating them to successfully complete tasks within required timelines
• Excellent written and verbal communication skills, building strong relationships with stakeholders internal and external to the organization.

Education & Preferred Qualifications

• 10 – 15 years Project/Program management experience
• Bachelor’s degree or equivalent work experience required
• Proficiency in Microsoft Office
• Strong analytical skills
• Passion to analyze, set priorities, and solve complex problems
• Ability to negotiate priorities with competing priorities
• Results-driven self-starter with the ability to multitask. Strong initiative and ability to work in a self-directed environment with a “can do” attitude and growth mindset
• Comfortable working in a fast-paced environment while dealing with ambiguity and the ability to work within a team environment
• Ability to manage competing demands and frequent changes, delays, or unexpected events
• Strong verbal and written communication skills including the ability to convey plans, issues, and risks concisely and coherently.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide an investment service, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in location, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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