Who we are looking for

The CPO Program Manager will provide program management and support the onboarding and conversions for new and/or existing State Street clients. These can be large and complex projects primarily in the Back Office Asset Manager, Asset Owner, and Insurance Division. High-profile position with internal and external Sr. Management Leadership Teams.

What you will be responsible for

• The Program Manager will be primarily responsible for planning, organizing, and directing the completion of specific projects while ensuring they are completed on time, on budget and within scope

• The Program Manager will be the key project leader and contact for facing off with the client and the client’s Program Management Team.

• The Program Manager should develop knowledge of products being used in client organizations to determine how they can be leveraged or eliminated.

• The Program Manager will drive the joint and internal governance with internal and external stakeholders. This includes the development and maintenance of project plans, status reports, issue and action logs and scope and requirements documents. Ensuring active issue management and facilitating decision making are critical to the role.

• The Program Manager will drive closure on all aspects of the program with support from the functional teams and SME’s, including contracts and commercials, scope and solution, project sequencing and planning, development, testing, conversion and post conversion activities.

• Manage Project Manager's supporting workstreams in projects to deliver the end-to-end client solution.

• Lead and support governance meetings - set meeting agendas and document meeting minutes to solution issues and objectives

• Ensure project resources are in place and escalate issues with Sr. Management, as needed

• Participate in the hiring and training of CPO team members

• The Program Manager will actively communicate the status of work with other team members to ensure that everyone involved is fully informed, and if necessary, re-allocate work.

• Participate in other Division / Corporate initiatives or special projects

Education & Preferred Qualifications

• 10+ years of relevant industry experience – financial services experience with Fund Accounting, Custody, and other Back Office operational and/or onboarding experience, preferred

• Project management experience in large complex programs or projects (US or Global)

• Effective leadership and organizational skills

• Strong analytical skills and attention to detail

• Self-motivation and the ability to work independently or in a team environment

• Ability to multi-task and be responsible for multiple tasks / projects

• Ability to manage other project managers on selective projects

• Strong communication and relationship management skills

• Undergraduate Degree - Business or Finance major preferred

• Excellent writing and verbal communication skills

Technical Related:

• PC Skills – Excel, PowerPoint, Word, Microsoft Project (beneficial, but not required)

• Presentation Development

• PMP Certification (beneficial, but not required)

Other Specifics:

• Position subject to State Street Hybrid work schedule (4 days in the office)

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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