Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

• Partner across Sales Leadership and other key stakeholders to support the development and administration of incentive compensation plans in line with Staples Incentive Compensation philosophy and current corporate objectives.
• Work together closely with internal partners including HR, Finance, and Legal to ensure strong communication and collaboration.
• Ensure Incentive Compensation reporting, analytics, and final deliverables are accurately completed, thoroughly validated, and approved according to established schedules and processes.
• Send communications and address day-to-day queries from the Field related to variable compensation plans and sales contests.
• Develop and enhance training materials and additional resources for the Field to provide a comprehensive understanding of how their incentive plans and award programs operate.
• Proactively identify areas in need of improvement, partner with stakeholders to craft resolutions, and be accountable to develop and carry out long-term action plans.
• Participate in establishing and documenting best practices, templates, policies, and tools to promote consistency and scale.
• For additional projects and award programs, act as a program manager, defining strategic program objectives, measurement systems, and success criteria.
• Assisting with the review and processing of compensation exceptions, ensuring parity amongst the sales organization and consideration of precedence set with all exception decisions.
• Creation of presentations for Sales Leadership on topics, including performance analysis, commission payment analysis, and summarizing proposed solutions to business problems.

What you bring to the table:

• An eager mindset focused on optimizing sales performance and incentivizing profitable behaviors
• A desire to “win together”, not just with the Field and your stakeholders, but with your cross-functional partners.
• A creative and innovative nature for getting out in front of problems, as well as solve them driven by project management acumen.
• Ability to create presentations effectively communicate to your intended audience and are of a high enough caliber to be presented in front of Sales Leadership and/or the C-Suite.
• Experience taking on ambiguous projects, defining the scope, making inferences based on available data, and recommending a solution.
• Highly tuned skillset for managing internal customers and external partners.
• A proven track record of managing and exceeding stakeholder expectations.
• Strong analytical and quantitative skills.
• Strong written and verbal communication skills.
• Ability to multi-task in a fast-paced environment.

What’s needed - Basic Qualifications

• 5+ years of experience in Sales Operations, Incentive Compensation, Analytics and/or Finance

What’s needed - Preferred Qualifications

• Experience in a fast-growing, dynamic organization.
• Proficiency with Microsoft Office.
• Experience with Anaplan or similar commission software.
• Experience with Salesforce or other CRM.
• Experience with SQL, PowerBI and/or Tableau.

We Offer:

• Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!