• A minimum of 5+ years of experience in Order Management, with a strong understanding of order processing, fulfillment, and customer service workflows. Experience with relevant tools and systems is preferred, along with a proven track record of optimizing and streamlining order management processes.
• 2 to 3 years hands-on experience in BRIM SAP Subscription Order Management, Convergent Charging/Convergent mediation and Convergent Invoicing. BRIM certification is a plus.
• Hands-on functional configuration and design experience.
• Manage data clean up exercise in conjunction with Biz Apps team members, perform data clean up, and reconcile with the existing system
• Good working knowledge on Salesforce knowledge is a plus. Collaborate with Sales Ops team to build controls over customer account set-up and hierarchy to stop data issues
• A Salesforce certification would be a significant advantage, and additional certifications in areas like Agile methodologies or software testing would be considered a strong plus.
• Identify internal/external key processes and system dependencies
• Work with the multi-functional projects team, end-users on core requirements to

• To oversee and manage various testing phases, including System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing.
• Consolidate reporting defects, tracking, validating with Testers.
• Report and communicate the progress of testing for each release
• Experienced in integrations with multiple SAAS applications and systems including, SFDC, Stripe, RevPro & Snowflake is preferred.
• Deep experience and expertise in translating business requirements and processes into low friction automation and high impact solutions
• Ability to work in a dynamic, fast-paced, growing company where flexibility is imperative.
• Well-organized; able to multiple tasks and prioritize in a high-pressure environment with minimal direction
• Good interpersonal, verbal, and written communication skills
• BS degree in computer science, computer engineering, or equivalent work experience is preferred

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

India

Base Pay: INR 1,840,000.00 - 2,530,000.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at https://splunkbenefits.com.