Position Summary

Job Description Summary
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

The Samsung direct-to-consumer ecommerce team is looking for a Sr. Business Operation and Financial manager to conduct deep dive analysis on promotions, build marketing budget plan, business case analysis and provide ROI analysis and help with both short term and long term business planning for the Home Appliance business. This candidate will be responsible to manage weekly/monthly/quarterly sales forecast with high accuracy using analytics and build models based on Ecommerce sales drivers, promotional analysis and using category specific business knowledge while acting has the PMO for all day to day execution of all programs and projects/operations.

The individual is expected to be hands-on to prepare Sales forecasting, product mix, risk/opportunity analysis and to evaluate Ecommerce sales drivers (Traffic, conversion rate), impact of promotions on different sales platforms. The major responsibility is creating promo roadmap, conduct promo analysis (attribution, elasticity and ROI/financial analysis), build quarterly commercial plan, and creating what-if scenarios to achieve business goals. The role also includes creating insights/presentation for executive reviews.

A successful candidate is highly analytical with critical thinking skills and business savvy, be adaptive and able to work cross functionally to influence sales and operations teams working towards a common goal in a highly matrixed, fast pacing organization. The position is located in Ridgefield Park, NJ.

Role and Responsibilities

• Leads Executions Calls on Day to Day basis and evaluates execution of each promo on site, evaluates /audits each ticket for accuracy of information /stackability rules etc.
• Code Creations & Evaluation of Targets Performance on Key Operation projects
• Support CMs operational needs & work hand in hand with Business operations PM.
• Reports every day on Promo Call Actions / Operations and Reports every day on Website Audit issues. Hands-on to build Financial forecasting using several variables (Traffic, Seasonality, multiple promos etc.)
• Develop weekly/monthly/quarterly financial forecasts for both quantity and revenue
• Promotional analysis for attribution, elasticity and ROI/financial analysis
• Build Promo roadmap, Quarterly plan and yearly marketing budget plan
• Build a play book to use Promotional lift and to recommend promos to achieve business goals
• Collaborate with other departments to align financial plans with strategic objectives and ensure overall financial and operational effectiveness
• Develop monthly/quarterly targets and distribute the targets to various categories/channels and traffic drivers for Ecommerce
• Support supply chain team/process on forecast and demand/supply alignment
• Deep understanding of home appliance or consumer electronics business
• Improve long term forecasting with suitable analytical methodologies
• Use advanced analytics methodologies such as ML/AI forecasting methodologies for sales forecasting
• Create presentations with compelling data driven story to share with leadership, cross-functional teams to provide insights and recommendations
• Work with Category Management, Finance and Operations team to define and work on gap closure

Skills and Qualifications

• 10+ years of experience in Ecommerce business planning, category management and/or data and analytics-intensive role with an emphasis on Quantitative analytics
• Bachelor’s degree in Business/Economics or in math/analytics/engineering is required
• MBA would be a plus
• Hands-on with advanced excel with attention to detail to integrate complex data to build forecasting and to perform analysis
• Knowledge of ML/AI models for forecasting, pricing and promotional analytics for business analytics will be a plus
• Experience with Financial analysis to build business cases and to create P&L analysis
• Creative thinker with excellent business acumen, analytical skills and experience with statistical modeling
• High level of confidence, integrity, enthusiasm, executive presence that fits a fast-paced, energetic and proactive organization
• Adaptability, using advanced preparation to quickly pivot throughout the week
• Exceptional presentation skills with good Microsoft PowerPoint capabilities
• Experience of working with Telecom, Technology, Consumer Electronics and/or Retail industry is strongly preferred

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.