Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Analytics Manager role will be a digital marketing subject matter expert leading the day to day work on Samsung’s Home Entertainment (HE) – Integrated Marketing (IM) division, which supports TV, Audio and Memory business, reporting to the Director - Digital. The Analytics Manager will be responsible for building relationships with cross-functional teams and agencies, responsible for planning and reporting on digital marketing performance for s.com with focus on organic growth. This position is part of a fast-paced, dynamic digital team responsible for a growing business. This role’s main responsibilities support HE’s integrated marketing efforts by spearheading analytics operations for marketing needs, defining product & analytics requirements to product/tool’s execution teams, gather and report data / insights to help formulate assessments, analyses, reports and presentation materials. The Manager should have vision and “big picture” thinking to identify new opportunities throughout the consumer journey to grow awareness, engagement and conversion, while also having strong attention to detail. Ability to manage internal stakeholders across the organization, and agility to influence and collaborate across other vertical teams in a highly matrixed environment.

• Lead the Web Analytics & UX analytics for HE IM marketing purposes

• Deep partnership with HE’s Digital S.com Marketing team for site content strategy and site information architecture of web site journey, pages and content modules.

• Develop and execute a comprehensive web analytics data strategy to track collective channel performance for s.com

• Report on quantitative data and qualitative analyses of our website’s content and experience KPI metrics (i.e. continuation rate and conversion rate) within the analytics products & tools.

• Build weekly, monthly, quarterly of digital marketing channel performance against financial forecasts and report on achievement rate

• Create and maintain internal repository of dashboards, workspaces & reports

• Demonstrate strong technical expertise in Tableau/SQL and well verse with Adobe analytics

• Proactively identify gaps and provide data optimization requirements with data teams

• Lead, collaborate and participate in highly functional and agile cross functional analytics & data teams

• Develop Analytics project plans & manage partners & stakeholders’ participation & contributions

• Support senior leadership team for any communication and presentation needs

• Partner, build and manage best-in-class Web Reporting with appropriate teams, implement best practices for analytics, staying abreast of industry trends and emerging technologies to enhance our capabilities

• Share key activity updates and explore new ideas to find process efficiencies and offer forward-thinking solutions

• Understand competitive environment; proactively seek market knowledge through exposure to competitive retail landscape

Skills and Qualifications

• 5-8 years of experience within Digital Marketing or Analytics

• Deep experience in Tableau, Adobe Analytics, Omniture, Tealium products (or similar)

• Experience in Adobe Experience Manager and Adobe Test & Target (a plus)

• Must have strong skills in strategy, planning, marketing and project management

• Keep abreast of best practices and new tools to ensure maximum productivity

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.