Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Senior Manager, Retail Sales Strategy & Operations position will lead and support cross-business initiatives. You will assist the VP, Home Appliance Retail Sales in short and mid/long-range business planning, manage strategic projects, and lead internal/external communications.

Key activities and responsibilities include:

• Oversee short and mid-to-long-term strategic planning
• Develop strategic communications for internal and external audiences
• Manage and track sales targets and gap closure actions with the national sales team
• Provide industry insights and analysis, related to e-commerce vs. in-store shopping trends
• Develop business cases and strategic options based on industry insights, internal capabilities, financial models, and ROI analysis to support planning initiatives
• Directly manage all key projects
• Identify best-in-class communication processes across the organization to ensure efficiency, speed, and clarity on critical business decisions.

Operational Leadership:

• Drive quarterly business planning with each national account
• Participate in Supply Chain meetings, and drive follow-through on key action items
• Coordinate quarterly workshops between the Sales and Product Marketing teams to track the progress against key goals, objectives, and strategic initiatives
• Oversee planning for key customer meetings to ensure successful outcomes and follow-ups on issues of strategic importance
• Identify process improvement opportunities between HQ functions and regional sales offices

Strategic Initiatives:

• Apply effective project management skills so that key milestones are met on time and at or under budget
• Lead and facilitate cross-divisional task forces on key strategic issues based on senior management request

Strategic Communication:

• Create internal and external communications and/or presentations on issues and key strategies
• Assist retail sales VP in relaying critical information in a clear and concise fashion

Skills and Qualifications

Skills and Qualifications

• Bachelor’s degree with 8+ years of experience or Master’s degree with 6 years of experience.
• Demonstrated strategic thinker who can turn strategic objectives into practical action
• Detail-oriented and operationally minded, strong organizational and follow-through.
• Strong verbal and written communication skills for establishing relationships cross-functionally and cross-divisionally
• Strong knowledge of Microsoft Office is required with an emphasis on quantitative analysis (Excel) and the creation of presentations (PowerPoint)
• Background in corporate strategy, strategic planning, finance, or operational role preferred
• Knowledge of one or more consumer goods industries, preferably in consumer electronics preferred

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.