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Senior Software Engineer - Operational Excellence

Samsara

Samsara

Software Engineering
United States · Remote
Posted on Tuesday, April 30, 2024

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

Click here to learn more about Samsara's cultural philosophy.

About the role:

Samsara is hiring a Senior Software Engineer to join our Operational Excellence team (OPX) in Core Infra. Core Infra is responsible for developing the infrastructure platform that powers Samsara’s connected operations cloud.

The OPX team’s mission is to provide Samsara software engineering teams the platform capabilities and internal tools to deliver and operate highly available software systems. OPX empowers teams with the observability capabilities and developer tooling necessary to measure and improve their software’s health and performance.

This role is open to candidates residing in Connecticut, Delaware, Florida, Georgia, Indiana, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington DC, West Virginia, Ontario, or Quebec

You should apply if:

  • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
  • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
  • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
  • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

Click here to learn about what we value at Samsara.

In this role, you will:

  • Design and develop effective and easy-to-use software and tools through which product engineering teams can measure, monitor, improve service reliability and cost-efficiency
  • Play a pivotal role in advancing Samsara platform capabilities by actively enhancing our Infrastructure as Code (IaC) practices and monitoring, with a primary focus on Terraform development and automation
  • Own and/or lead the engineering responsibility for multiple components in a project
  • Contribute to and enhance on-call and incident response capabilities, improving how Samsara product engineering teams operate their services with confidence
  • Drive operational excellence in our platform, through continuous improvement to our paved path to production, architectural review, and operational readiness review practices
  • Drive the evolution of our infrastructure architecture and developer-facing capabilities
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

  • Bachelor's Degree in Computer Science/Engineering or equivalent practical experience
  • 4+ years of experience on infrastructure and/or platform engineering focused teams
  • Experience writing high quality code focused on infrastructure, deployment, and operations challenges
  • Proven experience with IaC/Terraform, demonstrating a deep understanding of infrastructure automation and cloud services.
  • Experienced at writing high quality code (in Python, Ruby, Scala, Java or Go) focused on infrastructure, deployment and operations challenges
  • Familiarity with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
  • Experience working on large-scale enterprise software applications and distributed systems
  • Strong communication and collaboration skills

An ideal candidate also has:

  • Specific skills or experience that are nice to have
  • Experience with operational metrics, dashboard creation and data analysis (exposure to BigQuery or DataBricks)
  • Experience building and using observability tools, internal developer portals (Backstage), and establishing scalable observability practices and usage standards
  • Passionate interest in site reliability, application performance, and continuous improvement

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$123,046$165,440 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.