Project/Program Manager II (PPALJP00011381)
PayPal
Location:
San Jose, Hybrid 3 days in, Tues-Thurs
Description
This role involves leading complex programs to achieve business objectives within set timelines, overseeing the entire PDLC from concept to launch, and collaborating with cross-functional teams. It requires aligning with leadership on goals and KPIs, managing program-level work and interdependencies, and resolving issues to ensure successful execution. Additionally, the role includes tracking program health, facilitating communication with stakeholders, and promoting agile practices for continuous improvement.
You'll work with a cross-functional team from start to finish in delivering an engineering product to the market. Your daily responsibilities include defining project scope, coordinating with teams, tracking progress, managing risks, and ensuring timely delivery. You'll oversee quality assurance, integrate customer feedback, maintain documentation, and communicate with stakeholders. Additionally, you'll manage product launches, monitor post-launch performance, and implement continuous improvement strategies for future projects.
Responsibilities
- Drive the coordinated management of large, complex programs over a finite period to achieve specific business goals. Ensure the timely delivery of business value and the efficient use of organizational resources.
- Coordinate the PDLC E2E from concept through launch, ramp, experimentation and iterative changes with stakeholders across
- Product, Engineering, Analytics, UX, Policy and GTM
- Partner with Business and Technology leadership to establish a solid understanding of the vision, purpose and expected business benefits of a program. Ensure measurable KPIs are defined and aligned to company goals and objectives.
- Manage the program-level decomposition of work across multiple delivery teams. Work across organizational boundaries to define program interdependencies and release plans for build, launch and ramp
- Drive resolution of program-level issues leveraging scrum-of-scrums as needed. Facilitate executive-level escalations and program-level change management.
- Monitor health of program. Track program-level status, risks, issues and dependencies. Proactively address delivery team impediments. Resolve program-level roadblocks to enable successful program execution.
- Manage program-level communications ensuring stakeholders are informed of roadmap changes, release plans and delivery status. Lead program-level reviews with delivery teams, stakeholders and executive management as required.
- Drive the integration and adoption of agile delivery practices across delivery teams. Facilitate program retrospectives to identify improvement opportunities. Evangelize and integrate desired changes to enable continuous improvement.
- 3+ years of relevant experience
- Can-do attitude & strong work ethic
- High growth mindset
- Flexibility and Adaptability
- Nice to have: Business acumen, experience with product delivery, experience working with product engineering teams, familiarity with Jira and Confluence for project management, documentation, and team collaboration
Benefits: Medical, Dental, Vision, 401K