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Senior Technical Product Manager



IT, Product
United States
Posted on Friday, June 7, 2024
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
As a key player in our organization, you will lead the development of data products and insights for enterprise to onboard most profitable deals for PayPal Inc and deliver best-in-class observability platform to ensure frictionless merchant experience by addressing the merchant pricing concerns proactively. If you are an experienced product manager, with a passion to delight your customers by identifying their needs and building solutions that will contribute towards merchant’s and PayPal success, then this is your place to be!

Job Description:
Meet the team:

We are the PayPal Enterprise pricing “Center of Excellence” team responsible for building insights and data visualization platforms that simplify data access and deliver actionable insights, aiding in revenue growth, margin and cost optimization. We work with cross-functional teams across the organization to deliver top-notch data experiences identifying business problem impacting revenue and margins and work with stakeholders to address those opportunities.

Your Day to Day - In this role you will:

  • Define, own, and execute the product roadmap for team aligning with short- and long-term business and organizational needs.
  • Drive innovation, ideation discussions with partners, product requirements definition, deliverables planning and execution.
  • Clearly solicit feedback and distill vision, strategy, product benefits and results to our internal customers.
  • Work on problem discovery and solutioning and aligning it with top KPIs and generating new revenue opportunities and margins for the company.
  • Provide the right level of support and direction to keep the engineering team working efficiently and aligned with the overall product strategy.
  • Lead the end-to-end product development process from concept to launch.
  • Troubleshoot product issues and answer product questions – be a Pricing data and domain Product ‘expert’.
  • Collaborate with business users, product functional teams, engineering, legal, global cross functional stakeholders, design and other teams to prioritize and deliver high quality features.
  • Full stack application development product experience including front end, backend and API development to guide the design and delivery of applications for improved insights and observability into business, enabling effective decision making and incremental revenue generation for company.
  • Identify and remediate any revenue leakage opportunities through AI/ML and data
  • Drive next level predictive and prescriptive analytics providing the ability to detect and correct and errors via automation
  • Review and provide feedback on the technical specs and architectural design documents.
  • Leverage data and experimentation to drive growth and optimize product performance.
  • Work with a wide variety of business partners and operations teams to define and implement the strategy to scale the products across wide user base
  • Inspire, collaborate and communicate across all levels of the organization with your product vision and customer Obsession.
  • Prioritize and maintain a balance between ongoing maintenance/bugs, new feature requests
  • Participate in regular cadences (stand ups, retrospective, planning meetings) and be engaged with the team throughout the product life cycle.

What you need to bring:

  • BS or MS in STEM is strongly preferred
  • You have at least 10+ years of industry experience with 5+ years into product management.
  • Experience in Pricing, Billing in an Internet application, Payments, e-Commerce or Online Banking is ideal.AI/ML experience is a plus.
  • Prior experience in delivering successful and innovative Technology products from conception to launch with your fingerprints all over them.
  • Exposure to working cross-functionally (with global business lines, engineering, and design etc..) and developing strong relationships that help build trust across partner teams
  • You are familiar with systems thinking, analytics and experiment design, data-driven decision making ability
  • You are Customer Obsessed, Deeply Analytical, excellent story teller, execution machine
  • Have strong communication, listening, interpersonal, influencing, and negotiation skills; able to convey important messages in a clear and compelling manner at all levels of the organization and across multiple domains.
  • Ability to work in a fast-paced, constantly evolving environment, handling multiple priorities concurrently with minimal guidance is a must.
  • You have a high bar across the board with a never-ending desire to grow and learn
  • A true passion for PayPal’s mission, our products to create magical experiences for our customers
  • We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.**

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

REQ ID R0112226