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Senior Program Manager



United States
Posted on Wednesday, May 29, 2024
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
What you need to know about the role- The role will play a critical role in establishing rigor, discipline, and structure for the Employee Experience Portfolio of projects. In addition, the Sr. Program Manager will be responsible for collaborating and coordinating with Engineering leaders to successfully deliver the book of work. Meet Our Team- We are the PMO organization within Technology that is responsible for delivering initiatives and programs to support the business. You will be responsible for working with the PMO leaders to establish standards and operating rhythm for teams to deliver on the most impactful programs and initiatives for the organization. We are looking for an individual contributor who can drive standardization and consistency across the organization.

Job Description:
Your way to impact-

This role will partner with the PMO and Engineering Leaders to drive successful program execution for the Employee Experience portfolio and leverage industry best practices to drive standardization across technology organization

Responsibilities & day to day-

Proactive management of programs that are assigned to drive successful outcomes

Act as a steward for driving consistency and standardization in managing/delivering programs

Partner with Engineering teams to manage risks/issues and mitigation plans

Coordinate planning and delivery efforts across various technology, vendor and Infrastructure teams

Organize and lead release planning activities resulting in the creation of project or program roadmaps.

Lead other technical engineers to ensure work is properly allocated, planned, and executed for multiple projects

Manage major collective activities, issues, and risks across teams in support of the program or project

Ensure measurable KPIs are developed for projects, and that they align to the overall KPIs for the technology space.

Manage stakeholder communication regarding Release Plans and Release deliveries. Ensure regular, active communication with adjacent project and external stakeholders, including international regions.

Identify project impediments and address including proper escalation to individuals/groups as needed

Contributes to and demonstrates a solid understanding of program vision and roadmap

Maintain awareness of cross product/program synergies and actively communicate opportunities to simplify work across teams.

Job Requirements
Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience. Some barriers to entry exist at this level, requiring department review.

Bachelor’s degree in Engineering, Computer Science, or related field

8-10 years of relevant professional experience - Project management experience organizing multiple teams performing infrastructure/software/product development is a “must have”

Successful track record of managing complex development projects to deliver technical solutions

Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies

Strong technical acumen; experience in End User Services (End User Computing, Mobility, End User Support, Infrastructure, Software Upgrades)

Good knowledge of project management process, project management software tools, templates and management techniques

Good leadership skills; self-motivated and a self-starter with a “Can do” attitude

Team player, energetic personality, quality minded, focused, committed, able to work independently in a fast paced, changing environment

High degree of professional confidence and credibility with effective presence , strong written and verbal communication skills, able to communicate technical concepts and plans at all levels

Strong negotiation skills in all mediums and throughout all levels of the organization.

Strong problem solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently

What you need to bring-

Executive presence

Experience collaborating, partnering, and influencing stakeholders

Program Management discipline

Pro-active management and leadership

  • We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

REQ ID R0111952