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Payments Partnerships Operations Manager



Sales & Business Development, Operations
United States
Posted on Wednesday, May 29, 2024
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
As a Payments Partnership Operations Manager, you will be at the forefront of driving strategic partnerships and alliances that enhance our payment ecosystem. You will play a pivotal role in expanding and optimizing our network of Bank partners, fostering collaborative relationships, issue resolution, compliance and risk management and delivering value-added solutions to our customers. This role requires a blend of strategic thinking, business development acumen, problem solving capabilities and relationship management skills to drive growth and innovation in the payments industry.

Job Description:
Key Responsibilities:

  • Partnership Development: Identify, develop, and nurture strategic partnerships with key financial institutions, and other relevant partners to enhance PayPal's payment network capabilities.
  • Relationship Management: Build and maintain strong relationships with key partners, serving as the primary point of contact and driving collaboration to achieve mutual business objectives.
  • Strategic Planning: Develop and execute partnership strategies aligned with PayPal's business objectives, driving revenue growth, customer acquisition, and market expansion.
  • Negotiation and Contracting: Lead negotiations and contract discussions with partners, ensuring favorable terms and mutually beneficial agreements that align with PayPal's business objectives.
  • Issue Resolution: Serve as a primary point of contact for payment partners, addressing inquiries, troubleshooting issues, and resolving disputes in a timely and effective manner.
  • Compliance and Risk Management: Ensure that all partnership activities comply with relevant regulations and industry standards and implement risk mitigation measures.
  • Cross-functional Collaboration: Collaborate closely with internal teams, including product development, legal, compliance, treasury, and marketing, to ensure seamless execution of partnership initiatives and alignment with company goals.
  • Thought Leadership: Stay informed about industry trends, competitive landscape, and regulatory developments, and leverage insights to inform partnership strategies and decision-making.
  • Performance Tracking: Monitor and analyze key performance metrics to assess the effectiveness of partnership initiatives and identify areas for optimization and improvement.


  • Bachelor's degree in business, finance, marketing, or a related field (Master’s degree preferred).
  • 5+ years of experience in business development, partnership management, or strategic alliances within payments, or fintech industry.
  • Proven track record of success in developing and managing partnerships, driving revenue growth and exceeding targets.
  • Strong understanding of payments issuance, including card issuing and virtual card solutions, and familiarity with relevant regulations and compliance requirements.
  • Strong understanding of payment operations, including bank and card payment processing, digital wallets and emerging technologies.
  • Excellent communication and negotiation skills, with the ability to effectively collaborate with internal and external stakeholders at all levels.
  • Strategic thinker with the ability to identify opportunities, develop actionable plans, and drive results in a fast-paced, dynamic environment.
  • Analytical mindset with proficiency in data analysis and performance tracking tools.

Why Join PayPal:

  • Opportunity to work at the forefront of the payments industry and drive innovation in digital commerce.
  • Collaborative and inclusive culture that values diversity, creativity, and continuous learning.
  • Competitive compensation and benefits package, including healthcare, retirement savings, and employee stock purchase plan.
  • Career development and growth opportunities within a global organization committed to employee success and advancement.

If you are passionate about shaping the future of payments and driving strategic partnerships to drive business growth, we invite you to join us at PayPal and make an impact on the world of commerce. Apply now to be embark on an exciting journey with PayPal.

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $82500 to $187990

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0111919