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Manager, Business Operations



New Jersey, USA
Posted on Wednesday, May 29, 2024
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
This role will serve as the Chief of Staff/Manager, Business Operations of the SRCE Team (Infrastructure and Reliability) within the BITS organization and be responsible for all Business Operations of the Domain, partnering with the other Chiefs of Staffs from other Domains.

Job Description:
Your Way to Impact:

  • Ability to influence up, down and across different levels of employees and stakeholders – lots of visibility to Sr. and Executive Leaders
  • Serve as an advisor to Sr. Leadership
  • Opportunity to see broadly across the organization and integrate with other Partner Functions like Finance, HR, etc

Your Day to Day:

  • Drive strategic and financial planning for Infrastructure and Reliability Team to support roadmap and strategic objectives.
  • Drive continual improvement around operational excellence: track key performance indicators, identify opportunities for improvement, and lead execution of plans to address these.
  • Establish and drive operating rhythms to ensure effective communication, partnership and delivery. Drive business insights through data and analytics; build an Operational Excellence dashboard that captures effective and relevant metrics.
  • Track and manage financial budgets and drive resource planning.
  • Drive strategic planning to ensure appropriate processes and controls around risk and compliance for Infrastructure and Reliability as the business grows and the product portfolio evolves.

What You Need to Bring:

  • Strategy & Communications Management - Strong Story-Telling skills – written and oral
  • Strong Relationship building skills – internal and external stakeholders and partners
  • Ability to get into the weeds and synthesize information and data in a concise way
  • Strong ability to multi-task

Nice to Haves

  • Technical acumen especially in the Reliability and Infrastructure areas
  • Financial acumen
  • We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $99300 to $216040

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0111248