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Lead UX Designer

PayPal

PayPal

Design
United States
Posted on May 16, 2024
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
As a member of the User Experience Design team at PayPal, you will create meaningful and cohesive end-to-end experiences through a deep understanding of our customers and exceptional design execution. You will collaborate with product and technology teams to build the next generation of financial service products by bringing the customer to the forefront in everything we do. The ideal candidate is an all-around designer with both interaction and visual design skills. This individual should have a passion for empathizing with the needs and behaviors of our customers and our business and how to solve for them through design. This role calls for a Designer with an unwavering commitment to user-centered design. This passion translates into flawless execution, leveraging a deep understanding of design patterns to build trust and security within our financial products. They will cultivate a visually sophisticated brand experience that resonates with our target audience, all while influencing stakeholders to champion their design vision.

Job Description:
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

As a member of the User Experience Design team at PayPal, you will create meaningful and cohesive end-to-end experiences through a deep understanding of our customers and exceptional design execution. You will collaborate with product and technology teams to build the next generation of financial service products by bringing the customer to the forefront in everything we do. The ideal candidate is an all-around designer with both interaction and visual design skills. This individual should have a passion for empathizing with the needs and behaviors of our customers and our business and how to solve for them through design.

This role calls for a Designer with an unwavering commitment to user-centered design. This passion translates into flawless execution, leveraging a deep understanding of design patterns to build trust and security within our financial products. They will cultivate a visually sophisticated brand experience that resonates with our target audience, all while influencing stakeholders to champion their design vision.

Responsibilities
  • Partners with design, engineering, design systems and product management team members in the execution and delivery of PayPal’s products and services, using a customer-focused, iterative design process.
  • Contributes to the planning and estimating work and participates in broader work stream coordination and expectation setting.
  • Creates high-quality deliverables and executes based on product design goals and priorities without prescriptive guidance or direction, managing their work to a more extensive schedule.
  • Leverages and extends the use of established product design techniques, templates, presentations and assets in the creation of product design analysis, solutions and materials.
  • Contributes to the adaptation of PayPal product design tools, methodology and software, and proposes new solutions or optimizes existing ones.
  • Creates opportunities to foster collaborative cross-discipline dynamics. Drives product design team delivery excellence, furthering influence to achieve product design goals.
  • May lead one or more individuals in experience and design initiatives. Informally mentors junior product design practitioners in best practices, process and methodology.


Requirements
  • 8+ years experience.
  • Bachelors or Master Degree in the study of design including one of the following; Design, Information Architecture, Human Factors or equivalent project/portfolio experience.
  • Thorough understanding of product design methodology and lifecycle across significant channels and platforms.
  • Customer-focused, with experience using design research methods to uncover customer insights.
  • Effectively operates within an iterative design team, managing product design responsibilities against defined milestones and plan with little day-to-day oversight.
  • Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web and native solution design.
  • Experience with resources such as; pattern library, repositories, and internal communication tools.
  • General awareness of technology mediums (i.e., JavaScript, HTML/CSS) including differences between them.


We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $107300 to $259600

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0111770