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Lead Platform Program Manager

PayPal

PayPal

Operations
San Jose, CA, USA
Posted on Monday, May 13, 2024
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
What you need to know about the role At PayPal, we believe in the power of building developer focused products to unlock our next phase of growth in Commerce and Payments. In this role you will be responsible for managing programs within Merchant Integrations. Meet the team The Merchant Integrations team is responsible for enabling merchants via APIs & SDKs to offer various payment choices to their buyers at checkout. We design products keeping in mind the needs of merchants and their developers and offer the best and simplest integration possible.

Job Description:
Your Way to Impact

You will collaborate cross-functionally with Product, Engineering, and business owners to define program requirements, set priorities, and establish scope which includes defining the roadmap and long-term strategy aligned with the goals of the Merchant Integrations team.

Your Day to Day

In this role you will,

  • Manage cross functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly
  • Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders
  • Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases
  • Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables
  • Manage the program-level decomposition of work across multiple delivery teams and also internally within the Merchant Integration team.
  • Work across organizational boundaries to define program interdependencies and release plans
  • Drive resolution of program-level issues leveraging scrum-of-scrums as needed
  • Facilitate executive-level escalations and program-level change management
  • Facilitate program retrospectives to identify improvement opportunities


What you need to bring:

  • B.S. in Computer Science or a related technical discipline, or equivalent experience
  • 8+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience
  • Experience delivering tech programs or products from inception to delivery. API & SDK, developer facing products preferred
  • Experience within payments industry preferred
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
  • Communication experience and experience working with technical management teams to develop systems, solutions, and products
  • Organizational, coordination and multi-tasking experience
  • Analytical and problem-solving experience with large-scale systems
  • Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones
  • We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.


PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $107300 to $259600

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

REQ ID R0111789