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Senior Manager, Learning and Organizational Development (Epic Training)

Northwell Health

Northwell Health

Melville, NY, USA
Posted on Jun 18, 2025

Job Description

Manages the day-to-day activities and operations of Learning and Organizational Development programs.
Develops processes and programs designed to encourage strategic change and transformation.

Job Responsibility

1. Assists with the development of learning and organizational strategies, initiatives, programs and interventions in support of the enterprise business strategy.
2. Provides leadership to Learning and Organizational Development team members and managers by communicating and guiding toward achieving department objectives.
2. Designs training and skill development programs that are aligned with the
health system’s objectives; collaborate with various business units and leaders
to define specific training requirements.
3. Engages with Leadership to identify skill/knowledge gaps and identify training needs, develops training courses, curriculum, or materials, and delivers and evaluates training sessions.
4. Manage, evaluate and provide feedback on learning programs to ensure continuous improvement. Identify success metrics and regularly report on progress and gaps.
5. Decisions typically relate to products/services of business area(s), identifying and resolving complex technical and operational problems
6. Identifies opportunities to initiate operational change within a department
7. Assists leadership in setting strategic direction for key programs
8. Regularly collaborates work with leadership and others outside of own function
9. Typically responsible for managing team members and executing policies at multiple sites
10. Responsible for performance reviews, corrective actions, promotional decisions, and pay actions for direct reports
11. Manages budget expenditures for teams and/or large projects
12. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor’s Degree or equivalent combination of education and related experience.
• 6-10 years of relevant experience, required.
• 5-7 years of leadership experience, required.

HIGHLY PREFERRED

At least 5 years Epic implementation experience in a leadership position

Exceptional leadership skills

Outstanding interpersonal skills

Problem solving skills

Ability to build strong business relationships with coworkers and colleagues

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).