Job Description

We are looking for a Product Manager 2 who will play a crucial role in enhancing the customer experience through delivering exceptional advertising experiences on Nordstrom owned properties. These experiences will support our brands’ success and help our customers feel good and look their best.

Job Summary:

As a member of the Nordstrom Media Network and Nordstrom Product Management teams, you will help drive forward our customer experience through increased relevance and enhanced customer journeys resulting in improved engagement and the growth of the media network. You will operate at the intersection of product management, ad sales, operations, merchandising, experience design, and engineering. Additionally, you will work across the broader Nordstrom digital product organization to build, launch and test ad products that complement the digital customer journey. You will use data-driven insights to build and implement a roadmap of ad experiences and capabilities. You will make product decisions that align with the guiding principles of the media network: enhance the customer experience, connect customers with brands, drive partner performance, and build products that are uniquely Nordstrom.

A day in the life…

• Product Strategy and Vision - Contribute to a product vision that is aligned with company goals and business priorities and evangelize with your squad and key stakeholders
• Continuous Discovery and Insights - Monitor key KPI performance, and keep current with customer and market research to provide insights for continuous improvements and feature opportunities
• Prioritization and Planning - Prioritize the product roadmap and feature backlog
• Definition and Decomposition - Write user stories, acceptance criteria, and measurement plans
• Collaboration and Influence - Collaborate with the Media Network, Experience Design, Engineering, Analytics, and Marketing teams to create meaningful experiences for our customers
• Drive Impact - Embed with the Engineering squad to drive progress against deliverables through day-to-day management of backlog, agile ceremonies and launch planning

What We Value:

• Our brand legacy of customer service
• Curiosity and learning
• Collaboration and diversity of thought
• Evidence-based outcomes
• Speed to market and progress over perfection
• Accountability
• Simplicity
• Experimentation
• Customer-centric mindset

You own this if you have…

• 1-3 years of product management experience or equivalent with sponsored ad products or other retail advertising technology experience preferred
• Bachelor’s degree in Business, Math, Computer Science, or related discipline is preferred
• Basic technical background and understanding of software development principles, including Agile development and a/b testing methodologies
• Ability to build relationships cross-functionally with multiple teams from areas such as Analytics, Engineering, User Experience, and Marketing
• Strong verbal and written communication skills, including presenting to various levels within a matrixed organization
• Proficient in data analysis and performance metrics, especially advertising metrics
• Strong critical thinking, analytical and problem-solving skills
• Outstanding organizational and time management skills

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $103,000 - $188,500 AnnuallyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf