Senior Cloud Solution Architect - Data & Analytics

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We are looking for a Cloud Solution Architect (CSA), specializing in Data and Analytics, who is passionate about driving our customers’ transformation on Microsoft Azure. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, and operational health engagements.

You will own the Data Platform & Advanced Analytics for both pre and post sales including architectural design sessions, specific implementation projects, build MVPs and trouble solving and prevent the issues and support building more efficient systems with Well-Architect framework. The ideal candidate will have experience in customer-facing roles and success leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers to drive Data Platform and Advanced Analytics solutions to productions.

This role is flexible in that you can work up to 50% from home.

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications (RQs)

Technical Expertise:

• Experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience

• Experience working with Microsoft Azure, particularly in analytics services such as Microsoft Fabric, Azure Databricks, Azure Data Lake, Azure Data Factory, Azure Data Explorer and / or related Azure Services

• Database experience in PostgreSQL, OR Cosmos DB
• The ability to architect, design, and implement complex data solutions that leverage these services is crucial.

Experience with Data Engineering and Analytics:

• Hands-on experience with data engineering, data warehousing, and data analytics. This includes knowledge of ETL processes, data modeling, and the ability to work with large datasets to derive insights and support business decisions

Strong Communication and Collaboration Skills:

• The ability to work closely with customers to understand their requirements, provide technical guidance, and ensure successful implementation of analytics solutions. This includes being a trusted advisor and effectively communicating complex technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND several years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience
• Multiple years of experience working in a customer-facing role (e.g., internal and/or external).
• Multiple years of experience working on technical projects
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Industry Awareness: A deep understanding of industry trends and the ability to apply this knowledge to create innovative solutions that meet customer needs. This includes staying up-to-date with the latest advancements in data analytics and cloud technologies.

• You will understand customers’ overall data estate Business and IT priorities and success measures to design Data & Analytics solutions that drive business value and drive positive Customer Satisfaction & become a trusted advisor.
• You will ensure that solution exhibits high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment and provide feedback and insights from customers/partners.
• You will develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments and identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable Intellectual Property (IP).
• You will apply technical knowledge to architect and design solutions that meet business and IT needs, create Data & Analytics roadmaps, drive Proof of Concepts (POC) and Minimal Viable Product (MVP), and ensure long term technical viability of new deployments
• You will be the Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers and drive product improvements.
• You will maintain technical skills and knowledge, keep up to date with market trends and competitive insights; collaborate and share with the technical community while educating customers on Azure platform.
• You will accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes and obtain relevant accreditations and certifications.