Sr Manager, Revenue Business Operations
Lucid Motors
Operations
Newark, CA, USA
Posted on Nov 9, 2024
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
Reporting into the Vice President of Revenue, the Sr. Manager, Revenue Business Operations plays a pivotal role in the leadership and strategic oversight of Lucid Motors' Sales, Service, Owner Experience, Retail Development and Fleet Management for North America. This position requires a seasoned individual capable of developing strategy and managing the teams progress on the many complex projects required to deliver the intended results of our strategy. The selected candidate will make balanced decisions as required to steer the organization through the dynamic landscape of the global automotive industry.
The Role:
- Provide strategic support and direction for the Retail Development, Sales, Service, Owner Experience, and Company Fleet Management departments, aligning efforts with the overall mission and vision of Lucid Motors.
- Collaborate with cross-functional teams to ensure a unified approach.
- Manage change initiatives to align with organizational goals.
- Oversee resource planning, including personnel, budgets and other financial aspects, to enhance operational efficiency and day-to-day operations.
- Deploy agile teams and task forces to areas of high impact, optimizing performance and capitalizing on opportunities for improvement.
- Foster and maintain a close working relationship with technical, financial, customer care and strategic functions to synchronize changes across the organization.
- Lead large projects and initiatives from conception to execution.
- Identify and define key objectives, metrics, and performance indicators, implementing tracking mechanisms and data analytics for continuous improvement.
- Establish governance structures to track performance across various stakeholders, fostering effective communication and problem-solving.
- Finalize documents required for approval from senior leadership and/or the Board of Directors.
- Identify and support innovation and process enhancements across all commercial areas.
- Research, benchmark, and analyze data to ensure readiness for studio and service center launches both in existing and new markets.
- Develop a deep understanding of the Lucid products, collaborating closely with engineering and product teams to stay informed about ongoing changes and advancements.
- Monitor and track progress on all programs across the Commercial functions.
Qualifications:
- An undergraduate degree in Engineering or a business-related subject is preferred; advanced degrees are viewed favorably.
- 12+ years of significant operations management and product experience in Sales, Service or Marketing functions. Specific Automotive Experience is a plus.
- Proven track record of leading teams, achieving ambitious targets, and driving process improvement.
- Ability to thrive in a hands-on, dynamic startup environment.
- Passionate about leading innovations in the electric vehicle sector.
- Exceptional IQ balanced with necessary EQ for effective team leadership.
- Visionary and strategic thinker with a forward-thinking style.
- Ability to present to and influence senior leadership
- Strong PowerPoint, Excel and data related systems experience (g. Tableau) especially within the Sales, Service environments.
- Strong project management experience.
This position is not eligible for international sponsorship at this time.
At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
Base Pay Range (Annual)
$160,000—$200,000 USD
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