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Senior Lead Software Engineer - Personalization & Insights

JPMorganChase

JPMorganChase

Software Engineering
Chicago, IL, USA
Posted on Aug 26, 2024

Job Description

JPM Private Client (JPM PC) is our new concierge banking service that enhances the strength of JPMorgan Chase, designed to offer a unique and personalized banking experience. Clients benefit from a dedicated relationship manager, a comprehensive range of products, and a concierge service model that ensures priority response and exceptional hospitality.

As a Business Management and Strategic Initiatives Lead on the JPMorgan Private Client team you will directly support the Head of Marketing for J.P Morgan Private Client as they build and manage the new business. You will perform ad-hoc analysis and manage projects. You will be managing strategic planning, financial planning, administrative and operational activities. You will also have Chief of Staff responsibilities with strategic oversight, driving executive communications, and executing organizational governance processes. You will thrive in a fast-paced environment, excels in creative problem-solving, and collaborates effectively with internal stakeholders.

Job Responsibilities:

  • Support the CMO in planning and directing strategic, operational, and administrative activities.
  • Guide core business planning activities and strategic initiatives, including broad communication of strategic direction.
  • Ensure tight coordination, proactive management, and on-time delivery of key deliverables, including change management communications and leadership meetings.
  • Prepare agenda and materials for All-Hands, Staff Meetings, and Office Hours, and coordinate internal event presentations.
  • Plan business trips, including confirming travel dates, coordinating itineraries, and scheduling meetings.
  • Collaborate with leadership, technology governance, HR, and finance to track, analyze, and report performance metrics.
  • Provide strategic input and recommendations on organizational structure and resource allocation.
  • Facilitate communication with internal and external partners to resolve issues efficiently.
  • Foster connections across the Marketing organization, promoting a collaborative and inclusive environment.
  • Prepare materials for senior management meetings, craft talking points for external engagements, and share team updates.
  • Coordinate annual budget planning, advise on financial opportunities and risks, and manage headcount against plan.

Required qualifications, capabilities and skills:

  • 8+ years of leadership, strategy, or project/product management experience.
  • Strong general management and leadership skills.
  • Strategic thinker with the ability to connect details to the bigger picture.
  • Excellent judgment and independent decision-making ability.
  • Ability to build trust-based relationships and influence outcomes without formal authority.
  • Effective communicator with excellent written skills, capable of addressing both strategic and tactical items.
  • Ability to self-manage and prioritize multiple projects in a fluid environment.
  • Expertise in defining business cases, building multi-year roadmaps, and driving disciplined execution.
  • Bachelor’s degree required;

Preferred qualifications, capabilities and skills:

  • MBA or equivalent degree desirable.

**Please note, we are back in the office in a hybrid model (3 days a week) we will not consider 100% remote or other locations if not listed on this requisition