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Global Real Estate - Program Manager

JPMorganChase

JPMorganChase

Operations
Newark, DE, USA
Posted on Tuesday, July 2, 2024

Job Description

Join our team to manage overall performance and end-to-end project management of complex and multi-discipline projects.

As a Program Manager in Global Real Estate, you will be accountable for overall performance and end-to-end project management of complex and multi-discipline Global Real Estate (GRE) projects. The Program Manager serves as the single point of contact for each Line of Business (LOB) on all project related activity. The role is responsible for ensuring all projects (large and small, planned or unplanned) stay on time, on budget, and ensure the right stakeholders are engaged throughout the process. The role will also require the development and execution of tactical plans for moves within the portfolio, in partnership with move coordinators and other functional teams. The Program Manager reports to the Regional Real Estate Manager and requires strong customer and vendor relationship management, creative problem solving and analytical skills, and excellent communication at all levels of management.

Job Responsibilities:

  • Direct report to the Regional Real Estate Manager within the region
  • Act as the single point of contact to LOB for all project-related concerns and communications, as well as move management and execution where volume requires
  • Accountable for shepherding projects through the end-to-end lifecycle, from planning, through execution, monitoring and closing
  • Coordinate project activity and communications with GRE and project stakeholders, including interaction closely with LOB CFOs and other LOB liaisons (RELs) to understand/develop project expectations and business requirements (space demand)
  • Conduct portfolio analysis to help address or accommodate a project requests and business needs
  • Ensure occupancy / vacancy levels are well understood and actively reported and managed
  • As required, engage and inform GRE functional teams to identify and manage project scope, timeline and milestones, and costs
  • Act as a GRE single point of contact for all sub-region moves
  • Where volume requires, effectively manage a team of coordinators, ensuring seamless communication, activity coordination, high quality outputs and overall high team performance
  • Accountable for ensuring all project work with impacts on seat supply is fed into GRE’s systems of record upon completion of project.

Required qualifications, capabilities, and skills:

  • 5+ years of real estate or related business management experience
  • Strong financial/analytical and problem-solving skills
  • Excellent communication skills (verbal and written) at all levels of management
  • Demonstrated experience in developing and maintaining strong customer relationships
  • Ability to creatively solve tactical issues
  • Ability to work against short timelines in a fast-paced environment
  • Knowledge of real estate, property metrics, and occupancy standards
  • Must have excellent organizational, strategic planning, and technical skills
  • Strong time management skills with ability to manage multiple projects and deliverables