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Identity and Access Management Product Manager

JPMorganChase

JPMorganChase

Product
Seattle, WA, USA
Posted on Thursday, June 27, 2024

Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.


As a Product Manager in Core Platform Engineering - API Marketplace, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Acts as subject matter expert for the identity and access management sub-domain of the API Management Platform
  • Collaborates with engineering, architecture, design, and stakeholders to create a product roadmap that reflects the outcomes and key results set by the business
  • Work directly with design team to develop an experience that delights platform customers while balancing the security and control requirements of the firm
  • Builds relationships with other platform teams within the firm & identify opportunities for integrations/inner sourcing with the API Management Platform
  • Leads Build vs. Buy decisions with engineering partners
  • Serves as the “voice of the customer” to one or more product delivery teams

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Advanced understanding of identity and access management concepts
  • Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior leaders, key stakeholders, employees and third-party vendors.
  • Results-oriented and self-motivated; self-starter with capability to work independently while managing multiple projects simultaneously, with appropriate sense of urgency
  • Demonstrated ability to make data-driven decisions, take accountability for those decisions while candidly challenging the status quo to drive the right customer journey outcomes.

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Demonstrated prior experience in developing identity & access management capabilities for enterprise or SaaS products
  • Demonstrated prior experience in developing products that primarily serve software engineers
  • Demonstrates technical aptitude (Understanding API contracts, using APIs, troubleshooting software, using observability tools)