Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

The Staff Product Manager, Future Forward will be responsible for product management of novel robotic platforms and technologies. This includes executing high-impact future oriented projects to elevate the capabilities of future platforms, working closely with customers to capture voice of customer and translate research and insights into user needs. Interface with cross-functional teams including Product Design, Interaction Design, Human Factors, Clinical Development Engineering and Engineering to create product requirements and represent the customer through the Product Development Process (PDP), manage trade-offs and prepare new products for commercial launch. This role takes ownership in strategic planning, representing the voice of the customer to the organization, and acting as a leader in product development efforts. Working across multiple product franchises, in multiple geographies, and in collaboration with multiple cross-functional stakeholders across Product Operations and Commercial functions, this person also will have a unique breadth and story-telling platform, tying the value-proposition of multiple products into a cohesive and compelling story that ranges across the portfolio lifecycle (from launch to end-of-life).

Essential Job Duties

Roadmap Development

• Drive the product roadmap, particularly the Desirability and Feasibility aspects, in alignment with the company’s long-term priorities. Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
• Develop a deep understanding of the diagnosis and treatment of new clinical spaces, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders.
• Understand market-leading, emerging and complementary technology and its impact on Intuitive’s product lines.
• Conduct qualitative and quantitative market research. Direct customer interviews (patients, HCPs & their care team, providers and payers) and observations to develop insights and inform the product roadmap.
• Product Design, Development and Launch
• Propose next-generation products and services aligned with customer needs and company’s long-term targets:
  • Identify and clearly articulate unmet customer needs
  • Evaluate fit or prototype product solutions
  • Evaluate critical business requirements and potential product impact
• Cross-functionally manage projects through the product development process including developing market requirements and product requirements
• Negotiate core product tradeoffs and create alignment across key cross-functional stakeholders, including design engineering, clinical development engineers and manufacturing.
• Facilitate tradeoff discussions with design teams while keeping the needs of the customer and the business in mind.
• Establish product positioning, claims, messaging and initiate market research for pricing.
• Ensure execution of a smooth product rollout process, including global product launch. Manage cross-functional product rollout teams to prepare products for worldwide launch.
• Measure product success by monitoring product adoption and seeking post-launch product feedback.
• Work closely with downstream product management for global product launch, SIOP, quality and commercialization.

Business Analysis

• Identify high potential product investigations by potential market size and customer benefit
• Evaluate value to the customer and willing to pay of proposed product concepts
• Negotiate core product tradeoffs between cost and performing; align key cross-functional stakeholders

Inbound and Outbound Business Development

• Work with the engineering and business development teams to evaluate new technologies and prioritize the new business development pipeline.

Qualifications

Required Skills and Experience

• Must be a highly passionate individual that notices and cares about design details and physician/customer experience with medical technology
• At least 10 years of professional experience with at least 5 years of experience in medical device product management and product marketing
• Experience defining and managing market and product requirements for medical devices
• Develop solid commercial and KOL partnerships to inform a value-driven portfolio narrative
• Excellent communication and presentation skills, including experience presenting to senior management and customers.
• Self-starter with ability to take leadership in a fast-paced environment.
• Able to prioritize and smoothly manage multiple tasks.
• Agility to pivot focus to meet evolving sales and customer needs.
• Proven ability to work across disparate parts of an organization to deliver results.
• Well versed in MS Office Suite, Tableau, SFDC and digital marketing tools.
• Ability to work in surgical labs and hospital patient care areas is required.
• Ability to travel 30%. Some international travel may be required.
• The position is located at Intuitive Headquarters in Sunnyvale, California.

Required Education and Training

• At least 10 years of professional experience with at least 5 years of experience in medical device product management and product marketing
• Experience defining and managing market and product requirements for medical devices
• Minimum Bachelor’s degree.

Working Conditions

• Ability to work in surgical labs and hospital patient care areas is required.
• Ability to travel 30%. Some international travel will be required.
• The position is located at Intuitive Headquarters in Sunnyvale, California.

Preferred Skills and Experience

• Masters degree in life science, engineering or MBA preferred.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.