Staff Business Operations Manager
Intuit
Staff Business Operations Manager
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join the Professional Services Platform team as an OFX (Open Financial Exchange) Implementation Manager (Staff Business Operations Manager). The Intuit Financial Data Platform organization partners with financial institutions and data providers to deliver high quality connectivity solutions for Intuit products. We work in an exciting, fast-moving environment supporting industry-leading integrations. As an OFX Implementation Manager, you will lead a team that will concentrate on Implementing OFX Banking & Investment connectivity changes.
Responsibilities
- Lead a team of OFX PMs and QA Analysts to run certification and configuration changes
- Designs and implements advanced testing strategies and procedures within the BU to ensure world class E2E quality
- Leverage AI to Implement efficiency gains and create self-service tools
- Expert level skills in documenting and articulating complicated technical topics
- Develop a wide-ranging domain knowledge of OFX that spans across multiple teams within BU
- Provides mentorship for juniors and cross functional teams, guiding them with complex testing processes and promoting attention to detail
Qualifications
- BS in Computer Science, Software Programming and Development, Engineering, equivalent experience will be considered
- 5+ years data integration support
- Financial Data Protocol (e.g. OFX, FDX, etc.) or XML proficiencyProficiency with data query/log analysis tools (Splunk, Tableau, SQL, etc.)
- Familiarity with web service protocol and network connectivity
- Strong experience with creating test plans for QA and UAT, and executing test scripts
- Strong oral, written and presentation skills; ability to communicate across all levels both internally and with data integration partners
- Ability to quickly learn complex business processes and understand the underlying transactional systems
- Excellent attention to detail and results oriented with a track record demonstrating strong problem solving and analytical skills
- Ability to work independently and prioritize efforts and deliverables as a strong team contributor