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Principal Program Manager

Intuit

Intuit

Operations
San Diego, CA, USA · Los Angeles, CA, USA
Posted on Oct 1, 2024
Program Management & Business Operations
2024-64116 - Copy or share job URL

Principal Program Manager

Location(s): San Diego, California

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The Intuit Global Business Services (GBS) organization is responsible for the purchasing of goods & services, negotiating contracts, and paying our suppliers to enable Intuit to Power Prosperity Around the World. GBS’s PMO as a Principal Program Manager. Partner closely with the tech and finance teams to drive transformational change in this Source-to-Report space through technology implementations and enhancements in support of employees and suppliers.

Are you an established Program Manager with a passion for high-impact projects in the back office finance or software space? Join GBS’s PMO Technology & Portfolio Management team as a Principal Program Manager. The individual in this role will need to quickly establish rapport, credibility, trust, and respect throughout Finance and Intuit and work as a team player. This role will be critical to ensure the success of the projects that span technology, both implementations and driving enhancements, as well as process improvements. We are looking for a candidate who has a proven record of leading back off finance SaaS deployments, such as Coupa, Concur, or Oracle eBiz.

Responsibilities

  • Lead cross-functional teams through large-scale and complex projects to meet milestones on time and within budget
  • Manage a combination of large and small projects from planning through delivery, directing the project team through day-to-day tasks & deliverables, and influencing stakeholders
  • Expertly prioritize within a portfolio or a large-scale, complex project to accelerate delivery of the business outcomes
  • Create an environment of rigor and attention to detail that enables teams to collaborate with clarity on accountability, outcomes and success measures
  • Clearly communicate program progress, trends, insights and predicted performance to stakeholders with a clear narrative on the need for strategic changes and adjustments to plan
  • Nurture strong relationships with stakeholders, building your brand as a trusted thought partner
  • Identify opportunities to streamline how GBS PMO operates with efficiency. Independently develop a plan to test, implementation and teach others
  • Own Project / Program specific OpMechs and processes and influence
  • Maintain a rigorous, organized, and detailed project plan with regular communication on status, risks, and escalations to stakeholders
  • Direct and provide support, direction, and functional or technical expertise to the project team
  • Both leverage existing and contribute to improving project/program framework best practices, tools, and templates

Qualifications

  • Minimum 8-10 years in Project/Program Management at a technology company, with experience managing multiple concurrent complex and large application implementations
  • Must have: Experience with backend finance systems in the Source-to-Report space such as Coupa, Oracle eBiz (iProcurement), or Concur
  • Professional Project Management Certification from an accredited institution or equivalent experience
  • Experience in (Lean) Six Sigma or Design 4 Delight methodologies
  • Experience building Project Management processes & templates to standardize best practices across tools such as JIRA, Google Suite, and Smartsheet
  • Experienced leader who defines the strategy and drives outcomes for a portfolio of programs or a large-scale, complex project/program/process across multiple organizations
  • Influential and boundaryless change leader who generates support with a well-established and trusted network
  • Quickly ramp up knowledge in new domains, draw learnings from experience and anticipate solutions to problems
  • Demonstrated understanding of Project Management processes, strategies, and methods
  • Bachelor's degree required or equivalent experience
  • Excellent time management and organizational skills, able to establish guidelines in these areas for others
  • Ability to develop & execute a successful project/program roadmap, anticipate challenges & proactively head off obstacles
  • Excellent communication skills across a variety of audiences including: technical, non-technical, and senior leadership

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Southern California $166,500-225,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Natalie Intuit employee
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake Intuit employee
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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