Staff Business Data Analyst
Intuit
Staff Business Data Analyst
Location(s): Mountain View, CaliforniaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit’s Identity Analytics team is looking for a hands-on Staff Business Data Analyst who is a creative problem solver with a passion to deliver advanced data-driven solutions. You will work alongside other Analysts, Product Managers, Designers, Engineers, Architects, and Program Managers to evolve Intuit’s Identity capabilities within Intuit’s Platform. As a key member of the analytics team, you will have a strong track record of combining advanced analytical skills with exceptional business and entrepreneurial acumen. You will also have an ownership mindset with a strong willingness to take on new challenges with enthusiasm.
This is an exciting time to join the Identity Analytics team at Intuit as we are building many new cutting-edge capabilities. These include a next-generation Verified Identity Network, password-less authentication powered through passkeys, Generative AI experiences, modern and sophisticated fraud prevention, centralized user and account management, and much more. Data is central to Intuit’s decision-making process, and analysts are a critical component to evangelize data-driven decisions as we transform and scale Identity capabilities to power Intuit’s future growth.
Qualifications
- 7+ years of experience working in web, marketing, product, or other related analytics fields with a strong knowledge of statistics
- Exceptional SQL skills and experience working with granular web and native clickstream data
- Highly proficient in Tableau, Qliksense, Excel, or similar software
- Exceptional ability to take initiative, be a self-starter, and solve problems
- Outstanding communications skills with the ability to influence decision makers and build consensus with teams
- Proactive and inquisitive learner who seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances
- Strong organizational skills, time management, accountability, and the ability to manage multiple projects simultaneously to meet objectives and key deadlines
- Love mentoring and guiding others on best practices. Passionate about the advancement of the whole team
- Experience in programming languages, automation tools, and stats packages (e.g. Python) is a plus; comfortable creating re-usable data pipelines
Responsibilities
- Partner with cross functional teams to drive data-backed decisions and actionable insights
- Use a hypothesis-driven approach to drive design, implementation, and analysis of A/B experiments. Then provide executive level recommendations on next steps based on the test results and insights
- Communicate analytical findings and recommendations in a clear and concise way to non-technical audiences, both in writing and through oral presentations
- Provide guidance and thought leadership to business leaders and stakeholders on how best to harness available data to support business goals
- Ensure data collection and data processing is optimized to provide crystal-clear visibility into the impact and value of new initiatives and product releases
- Identify opportunities for developing new data sources, and provide technical leadership around making those data sources high-quality and broadly available
- Pursue data quality, troubleshoot data anomalies, validate data accuracy, and drive issues to resolution
- Share responsibility for owning and maintaining the analytics backlog, connecting directly with partners and stakeholders to communicate and align on priorities
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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