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Senior Manager - Client Services

Infosys

Infosys

Customer Service
United States · United States · Remote · United States · Remote
Posted on Mar 21, 2025

Job details

Country

USA


State / Region / Province

Anywhere in the US and/or Remote


Work Location

Anywhere in the US and/or Remote


Domain

Global Markets


Interest Group

Infosys Limited


Skills

Domain|Sales|Sales Execution


Company

ITL USA


Requisition ID

130656BR


Job description

Job description – Senior Manager Client Services

EdgeVerve is hiring a Sales professional to drive pro-active sales activities to help drive business growth into existing and new accounts to sell specific products and services in the Supply Chain space.
The ideal candidate will be someone that can understand the data complexities between the Retailer & Supplier, identify insights that will unleash unlimited possibilities to drive business growth and have passion for software product sales

AI Next


Supply Chain, Logistics, and Procurement face massive paperwork volumes. EdgeVerve AI Next automates document processes, reducing manual errors, accelerating workflows, and delivering time and cost savings, enhanced compliance, and better supplier relationships
TradeEdge Platform
TradeEdge is a cognitive, connected, always-on platform designed to orchestrate, track & trace, and engage partners, unleashing unlimited possibilities for your business. It enables brands to gain maximum channel visibility, improve retail execution, and reach new markets faster. TradeEdge helps clients capitalize on the power of a connected enterprise by amplifying human potential, crafting connected customer journeys, and exploiting the power of value networks

Work Location

North America

Work Authorization

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Experience range

15 years of experience in direct sales of multiple software products and services

Responsibilities

  • Goal sheet designed around TCV, Revenue and sold Deal Margin.
  • Execute Go-To-Market (GTM) strategy and marketing campaigns for EdgeVerve platforms/suit of products in the CPG, Retail and Logistics industry segment.
  • Hunt, identify, and qualify leads for EdgeVerve suite of products and services offering and own the opportunity management cycle.
  • Convert new accounts for IP and services revenue from a given Target Account List.
  • Develop trusted and long-term engagements driving net new business and renewals focused on enterprise accounts.

Qualifications

  • Proven track record driving enterprise accounts with a focus on growth and expansion.
  • Experience selling AI, document digitization, and digital solutions (especially in AI, cloud, and managed services).
  • Proven track record of meeting and exceeding sales quotas, with a focus on TCV or revenue-based metrics.
  • Demonstrated ability to develop relationships with the ‘C’ or VP level business users to articulate business value and influence strategic application of EdgeVerve products
  • Expertise in Competitor Mapping and SWOT Analysis: Conduct thorough competitor analysis to identify strengths, weaknesses, opportunities, and threats. Develop strategies to leverage EdgeVerve’s strengths and address competitive challenges.
  • Technical Expertise: Leverage knowledge of AI, machine learning, and data mining technologies to conduct effective conversations with IT decision-makers.

About EdgeVerve

EdgeVerve Systems Limited, a wholly owned subsidiary of Infosys, is a global leader in developing digital platforms, empowering clients to unlock unlimited possibilities in their digital transformation journey. Our purpose is to inspire enterprises with the power of digital platforms, thereby enabling our clients to innovate on business models, drive game-changing efficiency, amplify human potential, and foster a connected ecosystem. Our comprehensive platform portfolio (EdgeVerve AI Next, AssistEdge, XtractEdge, and TradeEdge) across Automation, Document AI, and Supply Chain helps inspire global enterprises to bridge silos in people, processes, data, & technology, discover & automate processes, digitize & structure unstructured data, and unlock the power of the network by integrating value chain partners. With a deep-rooted entrepreneurial culture, EdgeVerve’s innovations are helping global corporations across sectors such as financial services, insurance, retail, consumer and packaged goods, life sciences, manufacturing, telecom, utilities, and more.
https://www.edgeverve.com/ai-next/

https://www.linkedin.com/company/edgeverve/products/

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.