Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.

Your role and responsibilities

The IBM Cloud Platform Compliance team is looking for a talented, innovative and enthusiastic software development manager that will support the team building automation to make our customers succeed. IBM Cloud Platform Compliance has a global cloud presence that continues to grow and expand its reach. Our automation engineering team is responsible for delivering compliance at scale for all IBM Cloud platform services. As a trusted platform, first-rate security, fail-safe reliability and exceptional quality is of the utmost importance. As an IBM Cloud Engineering Manager, you will specialize in ensuring the reliability, resiliency and security of our systems. Bringing a unique blend of knowledge and skills in both software and systems, you will play a key role in analyzing business needs, identifying and solving problems, guiding solutions, and developing a high-performing team of developers and Site Reliability Engineers.

You will work in an agile, collaborative environment where we build, deploy, configure and maintain systems for IBM. Working closely with our worldwide teams, you will have a unique opportunity to gain first-hand knowledge of the latest technologies and be supported by a global team of IBMers to grow your own skills and develop your career.

Key Responsibilities:

· Provide guidance, coaching, and support to team members to help them grow professionally and achieve their career goals

· Maintain a high-performance culture through timely goal setting, feedback and regular conversations with team members

· Drive a culture of continuous improvement within the development team, encouraging innovation, experimentation, and knowledge sharing

· Ensure that projects are completed on time, and meet quality standards, supporting the team by removing blockers to progress

· Monitor project progress, identify risks and issues, and take proactive measures to address them

• Act as a focal for senior management by providing regular updates on project status, milestones, and deliverables
• Help manage stakeholder relationships

· Promote Agile and Design Thinking processes to streamline development workflows and produce technical output that delights our customers

· Actively participate in organization initiatives and activities to support employee engagement

· Work in a global team collaborating with IBMers to share recommendations, solutions and ideas

Required education

Bachelor's Degree

Required technical and professional expertise

• 10+ years’ experience working in software development
• 4+ years’ experience leading a software development team ensuring that commitments are upheld, and stakeholders are well managed
• Sustained experience in coaching and mentoring technical employees
• Demonstrated ability to set expectations in others and balance priorities to achieve desired deliverables
• Passion towards driving and delivering automation solutions to large, complex problems
• Ability to think analytically and communicate rational plans to colleagues
• Proven ability to lead and drive collaboration across teams to achieve desired outcomes
• Excellent written and verbal communication skills
• Flexibility to work with team members in other time zones

Preferred technical and professional experience

• Understanding of Agile and experience coaching teams adopting the methodology and values
• Held a prior management position with HR responsibilities for employees
• Understanding of Cloud/DevSecOps/SRE
• Experience in Design Thinking
• Familiarity with any major cloud provider
• Familiarity with Docker, Kubernetes/OpenShift
• Knowledge of IT compliance frameworks, e.g. SOC2, PCI, HIPAA