A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
As an entry level Designer at IBM, you'll focus on customer and employee strategies that explore opportunities to improve digital innovation, addressing user needs and designing world-class digital experiences. You'll support to uncover user and business requirements in the context of the technical landscape through applying User Experience, Design Thinking, and Information Architecture methods. In your role, you may be responsible for:
UX and UI work such as: creating wireframes, visual interfaces and prototypes; annotating the wireframes; collaborating with other designers, researchers, consultants and developers; making sure the interaction is getting recorded and addressed correctly.
- Conduct user research leveraging IBM Enterprise Design Thinking and do direct user research as part of managing a project
- Supporting a Senior Designer on UX and UI production tasks, getting and incorporating the feedback, and working very closely with developers and testers on a day-to-day basis.
- Visual Design work, such as creating delightful concepts and exploring art of the possible, creating mock-ups and prototypes from sketches and wireframes, working closely with clients, senior designers, front-end developers to implement dynamic human-centered digital solutions.
- Create storyboards, layouts, impactful presentations, graphics, data visualizations, and other design artifacts in preparation for client meetings or product development.
- Participate/lead in design workshops, incorporate input from multiple stakeholders, communicate conceptual ideas and design rationale, outline digital experiences screen by screen, working with front-end development teams.
- 360 Omnichannel Content Strategy: The UX Content Designer must be able to create content strategies that address all cross-channel casuistries, ensuring that content is consistent and relevant across all user touch points.
- User-Centric Content Creation: Ability to write and edit content that is clear, accessible and aligned with business objectives. The approach should always be user-centric, ensuring that interactions are easy to understand and use.
- Information Architecture and Taxonomies: The UX Content Designer must have experience in structuring and organizing information to improve navigability and findability within complex sites, applying information design principles and developing effective taxonomies.
- Multidisciplinary Collaboration and Agile Methodologies: Ability to collaborate effectively with designers, developers, Product Owners and other stakeholders under agile methodologies, ensuring integration of content into the design and ensuring consistency throughout the process.
- Content Testing and Metrics Analysis: Execution of content testing such as A/B Testing, card sorting, and other methods to evaluate the effectiveness of content, ensuring that it meets user expectations and business objectives. In addition, measuring content performance through key metrics.
- Experience in Content Design for Digital Interfaces: Solid experience in creating content for digital user interfaces, including websites, mobile applications and content management systems (CMS), with a focus on improving the user experience.
- Experience in Creating Content Design Systems: Ability to develop and maintain content style systems and guidelines, ensuring consistency across the platform. This includes the creation of guidelines and resources based on qualitative and quantitative research.
- Conversational Design: Experience in developing content for bots and voice interfaces, adapting content to a conversational format and optimizing the user experience in these interactive channels.