Operations Manager
HCL Technologies
This job is no longer accepting applications
See open jobs at HCL Technologies.See open jobs similar to "Operations Manager" Ellis H-1B.Operations Manager
Arkansas
7-12 Years
USA
Job Family
Delivery Domain
Job Description (Posting).
To create end-to end solutionsorimprovementsorenhancements for identified issues for existing processes and achieve project deliverables through effective team management (1.) AttendanceorLogin HoursorUnsechduled Leave (2.) Effectively manage client relationships in order to maintain and grow their existing business to ensure revenue generation (3.) Manage the budget and schedule for the projects assigned,Responsible for managing multiple assigned on boarding projects to completion,Coordinating interrelated operational tasks required to support the proposed solution (4.) 1. To formulate the Key Result Areas of the Team Leaders and Team Members 2. Conduct appraisals and feedback sessions with Team leadersorFTs and agents at regular intervals 3. Performance and SLA Management and ensure good customer satisfaction feedback from both internal as well as external clients 4. Plan and coordinate the staffing activities of the respective processes in accordance with documented policies and procedures. (5.) The individual should have an ability to understand and carry out the allocated tasks and responsibilities in a timely and consistent manner and deliver results so as to exceed one s own standards
Qualification
Others
No. of Positions
1
Skill (Primary)
Domain Competencies (BSERV )-BFS-Operations Management
Employee Group
Business Line FT
Entity
BSERV
Auto req ID
1439887BR
Expected Date of Closure
05-Aug-2024
This job is no longer accepting applications
See open jobs at HCL Technologies.See open jobs similar to "Operations Manager" Ellis H-1B.