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Senior Manager, Product Management

Fidelity

Fidelity

Product
Durham, NC, USA
Posted on May 7, 2025
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Job Description:

Position Description:

Removes system impediments and accelerates value delivery by leveraging the Agile framework and its corresponding ceremonies/practices, such as the backlog maintenance, sprint planning, daily Scrum, and retrospectives. Drives team improvement opportunities and supports continuous improvement of system processes by leveraging technical project management tools such as JIRA, Kanban, and Lean. Maintains and updates technical process metrics and artifacts by leveraging Agile software development lifecycle methodologies such as SCRUM. Supports adoption and accelerates overall team performance by consistent use of tools such as Jira, Miro, Flow Metrics, Confluence and MS Teams. Improves efficiency and value delivered according to data metrics and system design requirements. Plans, initiates, and manages information technology (IT) projects.

Primary Responsibilities:

  • Ensures all work is tracked in the software product backlog and accurately balanced across team members.
  • Maintains and updates squad performance metrics like burn-down charts and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners.
  • Leads and guides the work of technical staff.
  • Serves as liaison between business partners and technical stakeholders of project deliverables.
  • Plans project stages and assesses business implications for each stage.
  • Monitors progress to ensure deadlines, standards, and cost targets are met.
  • Coordinates with the team to plan and execute on the highest priority work as per the product roadmap.
  • Coaches and mentors junior team members.
  • Participates in a community of practice, provides Scrum knowledge to members of the product area, and identifies opportunities for continuous improvement within the product area.

Education and Experience:

Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and five (5) years of experience as a Senior Manager, Product Management (or closely related occupation) managing project mainframe and Web-based application development initiatives within a healthcare benefits and financial services administration environment.

Or, alternatively, Master’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience as a Senior Manager, Product Management (or closely related occupation) managing project mainframe and Web-based application development initiatives within a healthcare benefits and financial services administration environment.

Skills and Knowledge:

Candidate must also possess:

  • Demonstrated Expertise (“DE”) leading distributed application development teams to develop enterprise software solutions according to Scaled Agile Framework -- Scrum and Kanban -- within a healthcare benefits and financial services administration and an onshore/offshore environment.
  • DE performing Program Increment (PI) planning, including developing PI objectives, schedules, and resources; executing quality control and release management plans using Jira, Jira Align, Confluence, and Miro; and tracking the execution of features and capabilities using standard Scaled Agile measurement domains -- outcomes, flow, and competency.
  • DE managing fixed income investment technology projects -- work requirements, stories, and epics – according to Agile, Scrum, and Waterfall methodologies, using Atlassian Agile suite (Jira, Jira Align, and Confluence), DOMO, and Miro.
  • DE creating monthly, quarterly, and yearly technology reports in vendor project progress, performing business and system analysis of fixed income products, services, and offerings, and defining product changes and enhancements, using Jira, SQL, Amazon Web Services (AWS) Cloud, and Tableau.

#PE1M2

#LI-DNI

Certifications:

Category:

Product Management

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

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