EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

The opportunity

Insurers across the globe are investing heavily in technology-enabled transformation programs. Several solutions “hot spots” exist today, such as in claims, underwriting, policy and billing. Our ambition is to be the C-suite advisor for insurance technology-enabled transformation programs, recognized by our clients for our insightful thought leadership, pro-activity in meeting their needs and having truly globally integrated capabilities. Typical projects will span the following areas of insurance technology-enabled transformation:

• Guidewire System Implementation (Policy, Billing, Claims)
• Enterprise Data Management
• Reinsurance Accounting and Reporting Operations/Technology
• Performance Management and Measurement
• Enterprise Technology Expense Reduction

We assist our clients in designing and implementing solutions to improve their organizations' efficiency and effectiveness in the areas of strategy, people, processes and technology.

Your Key Responsibilities

You’ll be responsible for working directly with clients to transform their business problems into technology solutions. The goal is to support our clients' efforts to make their business units more effective and efficient and, where required, provide services in connection with the remediation and mitigation of process risk. You will assist engagement teams through the analysis of specific business requirements for alignment with technology architecture, technology infrastructure design, vendor selection and technology implementation plans that support our clients.

Skills and attributes for success

• Demonstrate a comprehensive understanding of business needs and requirements, and an ability to translate business requirements into technical specifications, collaborating with technical teams (e.g., architects) to design and deliver system architecture solutions.
• Remain current on new developments in services capabilities and industry knowledge.
• Advise clients on a variety of business process services that help identify, assess, manage and measure the organization’s capabilities; team with client technology professionals or third-party strategic alliances to provide implementation of technology solutions.
• Provide insights and recommendations from different data sources to help verify that the solution/technology is meeting business requirements and identify new projects and opportunities for additional services.
• Collaborate with client engagement teams with diverse skills and backgrounds; mentor junior resources on the team, and foster an innovative and inclusive team-oriented work environment

To qualify for the role, you must have

• Bachelor’s degree in Computer Science, Engineering, Technology, Industrial Administration, Business or a related field and 5+ years of progressive, post-baccalaureate work experience defining business and technical requirements; alternatively, a master’s degree in Computer Science, Engineering, Technology, Industrial Administration, Business or a related field and 3+ years of work experience defining business and technical requirements
• 3+ years of relevant experience working at a financial services company or comparable experience working as an advisor to property and casualty insurance carriers on personal or commercial lines of businesses
• 2+ years of experience managing and supervising a team of business analysts and technology analysts through all phases of the technology life cycle, including requirements definition, architecture design, conversion, and testing
• Previous application experience and required Cloud certifications in any of the following:
  • Guidewire, OneShield, Exigen/EIS, Majesco, Duck Creek, Insurity, Sapiens/Adaptik, FirstBest, Business Objects, Cognos, Informatica
• Proficiency in one or more of the following competencies:
  • System and vendor selection and implementation
  • Definition of business and technical requirements
  • Design of business and technology architecture
  • Business intelligence/decision support
  • Program/project management and implementation planning (PMO)
• Strong relevant experience in either an internal or external business analysis role, or similar, evidenced by experience in gathering and interpreting business requirements, and developing technical requirements and specifications
• Experience with Agile SCRUM methodology, business analysis methodologies and business analysis documentation standards
• Knowledge of software engineering methodologies, reporting tools, process flows, data flows, traceability matrices, modeling and testing strategies
• Excellent written and verbal communication skills for technical writing and client presentations
• Ability to form relationships with business stakeholders and SMEs, and help them envision the future state and the change needed to facilitate it
• Ability to demonstrate strategic thinking through a proven ability to research client inquiries and emerging issues related to regulations, industry practice and new application technologies
• Travel to client site as necessary

Ideally, you’ll also have

• Experience with management reporting enhancement, business intelligence/decision support, data warehousing/enterprise data design and management, or enterprise application integration
• Experience with planning and facilitating user acceptance testing and managing associated business relationships

What we look for

We’re interested in self-motivated individuals who can easily function in a high-demand, performance-driven environment. In addition, we’re looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers. If you’re passionate about problem-solving and helping our clients with some of their most complex issues, this role is for you.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.