From strategy to execution, the Government & Public Sector (GPS) practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

Our GPS Technology Organization is a structure within the US GPS practice that implements and maintains a new operate and technology model designed specifically to support U.S. defense and Government engagements.

The opportunity

As the GPS Asset Manager, you’ll have the responsibilities and accountability for managing and tracking all the GPS devices including GPS desktop and GPS Mobile. You’ll support the end-to-end aspects of asset management starting from initial request to the asset being decommissioned. Closely working with product manager, project managers, Architects, team leaders and technical leads, you’ll be responsible for keeping a detailed inventory of organization’s hardware assets and applying the information gathered in making the best decision concerning asset related purchases and redistribution within the organization.

This role requires an experienced individual to provide technical guidance on generating asset related reports from SNOW or related tools. You must be a self-starter with project management experience.

Your key responsibilities

• Effectively manage both daily and long-term asset portfolio with regards to cost, control, risk, compliance, business performance objectives, and governance
• Responsible for ensuring quality control throughout the lifecycle of all company assets by developing and implementing appropriate procedures to track and manage them.
• Able to create/ generate adhoc or planned reports of asset inventory to meet compliance or specific needs.
• Eliminate waste and increase efficiency by making the best use of existing asset resources and avoiding asset purchases that are unnecessary.
• Ensure effective management of the CMDB and that the content contained is accurate
• Maintaining effective and consistent communication with teammates, peers, and the leadership team
• Raising risks and issues to the team lead and project managers whenever necessary
• Resolving and act as escalation and coordination point for incidents and problems related to escalations from service desk and performs root cause analysis
• Partnering with the support team to work through tickets to share and document knowledge and best practices with the aim for the team to support independently

Skills and attributes for success

• Demonstrate the passion and dynamism to handle potential issues on various Asset related life cycle process.
• Flexibility to adjust to multiple demands, work shift priorities, ambiguity, and rapid change.
• Efficiency in documentation and presentation skills are value adds
• Brings proven industry leading expertise in SNOW, Asset management tools.
• Strong verbal and written skills including strong cross-cultural communication and the ability to draft effective communications
• Ability to work with people in a variety of cultures, countries, and time zones

To qualify for the role, you must have

• Bachelor Engineering or Science discipline or related work experience
• Ability to obtain and maintain Top secret security clearance
• Strong knowledge of IT software and hardware as well as five or more years’ experience working as an IT asset manager or analyst.
• Strong knowledge and five years plus experience working with a CMDB and the specific business services that it supports
• Three years or more ITSM tool experience, as well as ServiceNow – Asset management module experience
• Proven ability and experience in executing strategic asset management processes successfully
• Strong ability to carry out assigned tasks independently with little supervision
• Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or escalating issues using advanced oral and written English communication skills

Ideally, you’ll also have

• Familiarity with US Government Compliance Frameworks such as NIST 800-171 R2, NIST 800-53, DFARS and US Cloud Security Requirements

What we look for

We’re looking for a passionate, committed, and curious individual with an interest in asset management services. You should be prepared to work in a fast-paced environment to tight timelines, rapid change and government regulations that accompany these environments.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.