The opportunity

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Our Salesforce practice drives enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on-time and on-budget.

As a Senior Application Systems Engineer, you will be at the forefront of developing and integrating user interfaces across diverse platforms such as mobile, web, and tablet. Utilizing standard tools and agile methodologies, your contributions will be crucial in delivering technological solutions that drive our organization's revenue generation.

Your key responsibilities

In this role, you will identify customer requirements and develop front-end components and services that are integral to our software architecture. You will be expected to actively contribute to business processes or solutions, selecting methodologies judiciously to meet client service metrics, quality, risk management, business growth, and teaming objectives.

• Define and execute deliverables with efficiency
• Manage completion of deliverables and maintain engagement economics reports
• Track resource plans and budgets, and handle project statuses
• Participate in client sessions as a workstream member or team lead
• Travel is required based on client needs, and you will be expected to maintain a chargeability level with billable hours to external clients.

Skills and attributes for success

To thrive in this role, you will need a blend of technical and interpersonal skills that will make a significant impact on our projects.

• Excellent oral and written communication skills, comfort leading conversations with audiences of all levels
• Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client
• Experience in Salesforce (SFDC) CRM and multiple end to end implementations
• Salesforce integration experience, and experience with a variety of middleware tools
• Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls
• Hands on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows
• Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state
• Knowledge of Salesforce configuration and platform capabilities
• Work with developers to define and create specifications for any custom code or data migration requirements
• Ability to create and manage project timelines and project economics to ensure on-time and on-budget delivery
• Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts
• Agile delivery methodologies
• Proficiency in application development tools
• Quality assurance and software development expertise
• Systems integration skills
• Building relationships, client trust, and emotional agility
• Complex problem-solving abilities

To qualify for the role, you must have

• A four-year Bachelor's degree is required in Business Systems or related field
• Experience typically preferred is 2-4 years in a relevant field, implementing Salesforce.com with teams of 5 or more people, and have hands on experience with configuration and customizations
• Familiar with relational database concepts
• Self-starter and able to handle multiple tasks and priorities
• Excellent communication, leadership and client development skills
• Salesforce.com certification(s)
• Strong oral and written communication skills, comfort leading conversations with audiences of all levels
• Able to travel to meet client demand as needed

Ideally, you’ll also have

• Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
• Certifications and prior consulting experience highly preferred

What we look for

We seek top performers with a keen interest in technology and a passion for delivering high-quality solutions. The ideal candidate will have a proactive mindset, excellent communication skills, and the ability to mentor and guide less experienced team members. We value individuals who are adaptable, digitally fluent, and driven to achieve results.

#FY25Salesforce

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.