Risk Technology - Archer – Senior Manager (Open Location)

The risk landscape is continuously changing due to market volatility, geopolitical crises, widespread economic changes, regulatory reforms, and cyber threats. Organizations are increasingly seeking to establish, mature, and optimize risk and compliance activities to manage risk more efficiently and effectively, including providing greater visibility to risks – enabling decision-making. In addition, organizations are focused on realizing greater value out of their risk and compliance functions and driving efficiencies/cost savings. However, clients continue to struggle with utilizing available technology capabilities, including risk technology, to automate and enable their programs, or to achieve integrated risk management (IRM) – connecting processes and data required to manage risk and compliance. As a member of Risk Technology, you will help our clients assess, design/architect, and implement technology solutions to optimize their risk and compliance programs across risk disciplines (e.g., integrated risk management, enterprise risk management, IT risk management, cyber risk management, third party risk management, internal controls, compliance, internal audit). You will have the opportunity to serve as a Risk Technology consultant, bringing both functional and technical knowledge well-sought after by our clients – both addressing their needs as well as bringing insights to help them achieve their business objectives.

The opportunity

The ability to grow both personally and professionally as a result of working for a global, multi-disciplinary consulting firm in which you will have the opportunity to work across sectors, competencies, and with resources of a diverse background to solve our clients’ challenges or realize their business objectives. As a Risk Technology consultant and Senior Manager, you have the unique opportunity to bring both functional and technical knowledge, including gaining experience pursuing and leading a wide array of projects. In addition, you will have the ability to develop and foster client relationships at senior levels of an organization, critical to our account centric approach and your personal growth. These types of relationships, often at the c-suite or board levels, provide a significant opportunity to develop your career and brand along with directly contributing to the growth of EY.

Your key responsibilities

As our Archer capabilities continue to grow, we are seeking a highly motivated Senior Manager, focused on Archer architecture, design, build, and deployment, including leading business development activities, developing internal, client and alliance relationships, driving the delivery of engagements, and developing our EY and client teams. You will work with multi-disciplinary team members, within Risk Technology and across other competencies, to help clients automate and mature their risk and compliance programs utilizing Archer. You develop teams, both onshore and offshore, including developing both functional and technical skillsets required to address our client’s evolving needs. In addition, you will lead business development activities ranging from responding to proposals to fostering relationships and setting the stage for the next phases of work or opportunities – thinking ahead and helping the client think about what’s next in their journey. You will be expected to regularly engage with clients, including working with project leads/sponsors as well as client executives. You will also work with our alliance teams and partners to drive go-to-market activities, including developing your and EY’s brand in the marketplace. As EY is a global leading professional services organization, you will be working with talented individuals and within a culture built on teaming, integrity, and collaboration, and for however long you stay, the exceptional EY experience lasts a lifetime.

Skills and attributes for success

• Strong project management skills to effectively lead a project from start to finish, including directly interacting with client teams and leading and motivating our EY team members.
• Proactively engages with EY team members and clients in as part of business development and service delivery, including working with account teams, competency leads, and alliance partners.
• Foster an innovative and inclusive team-oriented work environment. You’ll play an active role in counselling and mentoring junior consultants within the firm – and helping identify the skillsets required in respond to changing client needs.
• Develop and foster relationships with client personnel at appropriate levels – should be able to develop and own relationships, including driving client centricity and bringing relevant insights.
• Consistently deliver quality client services, execute engagement quality, and risk management processes, monitor progress, manage risk, and make certain that key stakeholders are kept informed about progress and expected outcomes.
• Manage your engagement economics, including meeting client expectations and milestones in line with budget (and comfortable having conversations regarding economics and scope).
• Advise, challenge, and bring relevant insights to clients regarding:
  • Archer solutions, use cases, and functionality, including experience from working with other clients.
  • Archer industry practices and roadmaps – where the technology capabilities are headed and address our clients’ evolving needs and objectives – and connect that back to their own objectives (and business objectives).
  • How Archer and other risk technology capabilities fit into a client’s ecosystem (e.g., architecture, integrations).
  • Enabling risk and compliance processes utilizing risk technology capabilities (e.g., GRC, analytics, emerging tech).
  • Risk technology solution architecture, including how Archer capabilities can support or connect with both upstream and downstream processes (as an example, procurement processes connecting to third party risk processes).
  • Delivery models, including adjusting to or enabling a client’s preferred development life cycle (e.g., agile).
  • Supporting risk technology capabilities post go-live, whether transitioning to the client or positioning EY to provide ongoing support as part of a co-source or managed services delivery model.
  • Providing feedback to clients as to their options in solving a problem or achieving a desired outcome, including potentially communicating or challenging their thinking to get to the best outcome.
  • Challenging a client’s requirements and helping them connect dots across other areas of the organization they may not be considering – helping both EY and the client be ahead of the game.
• Keep abreast of current business and industry trends related to both risk technology and our client’s business.
• Engage with EY account teams and other leaders/competencies delivering services on accounts, including identifying ways to drive adjacent opportunities or pull in other capabilities helping to our clients.
• Demonstrate both functional and technical capabilities, professional knowledge, and ability to assimilate new knowledge.
• Lead business development activities, including responding to proposals, developing level of effort/pricing estimates, contributing to or directly writing statements of work/change orders, and building client relationships.
• Prepare and deliver client presentations regarding an array of topics ranging from recommending solutions, discussing potential approaches, or pitching new work – well-versed at working within Microsoft PowerPoint.
• Leads and support client demonstrations of Archer and solutions – can coach the team and lead a demonstration on a solution enabled by technology (versus just demonstrating technology capabilities).
• Thoughtful in thinking about different ways to approach a problem or ways to deliver client’s desired outcomes – flexible and inclusive in engaging with teams to pursue or deliver work.
• Contributes to the development of innovative solutions and thought leadership, and support relevant internal initiatives and networking required to go-to-market and drive growth.

To qualify for the role, you must have

• A bachelor's degree in Computer Science, Information Systems, Business, Finance, Accounting, Engineering, or a related field and 8 years of experience implementing Archer IRM solutions/use cases.
• Alternatively, must have a Master's degree in Computer Science, Information Systems, Business, Finance, Accounting, Engineering, or a related field and 6 years of work experience implementing Archer solutions/use cases.
• Certification from Archer as a Certified Administrator - Specialist or Certified Administrator - Professional. Older equivalent Archer certifications may be considered on case-by-case basis.
• Experience leading a team to implement Archer IRM functionality, including integrations with other systems using the Archer Data Feed Manager or API functionality.
• Exposure and experience with Governance Risk and Compliance principles and processes, including foundational data models (entity structure), risk frameworks, regulatory/industry frameworks, control frameworks, controls assessments, policies and procedures, cyber security/information technology risk management processes, third party risk management processes, controls management processes, issues and exception management.
• Experience with the assessment, design, architecture, and implementation of risk and compliance programs supported by enabling risk technologies – including considering a client’s ecosystem and available tech capabilities.
• Familiarity with Microsoft Office products (e.g., PowerPoint, Word, Excel, Vision), data analytics, and visualization tools.
• Awareness of recent Archer releases and functionality enhancements to the solutions.
• Willingness to travel to meet client obligations (whether to EY or client locations).

Ideally, you’ll also have

• Prior experience as a consultant or client-serving professional
• Familiarity with Waterfall and Agile project delivery methodologies
• Familiarity with performing integrations via APIs (e.g., REST, SOAP, etc.) and Integration Tools.
• Familiarity with analytics and reporting tools (e.g., Spotfire, PowerBI, Tableau)
• An understanding of and implementation experience with a variety of GRC tools (e.g., ServiceNow IRM, Archer, OneTrust, AuditBoard)
• CISSP, CISA, CRISC or other relevant certification desired
• Big Four experience is a plus with IT risk, controls, risk management, compliance, or security experience

What we look for

We are looking for passionate, inclusive, and collaborative leaders who seek an opportunity to grow as a Risk Technology consultant working to support our clients across a range of sectors, including developing trusting relationships with our people and clients. If you have a genuine passion for working in a team to solve often complex problems leveraging technology and data as well as developing your career personally and professionally, this is the role for you.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.