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Senior Manager, Software Development Engineering

Expedia

Expedia

Software Engineering
Seattle, WA, USA
Posted on Tuesday, June 4, 2024

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Senior Manager, Software Development Engineering

At Expedia Group (EG), we are revolutionizing travel through technology. Every second of every day, we send travelers on a trip. We sell enough tickets to fill nearly six hundred 737 airplanes every day, and our mobile apps have been downloaded more than 10 million times across 180 countries. We work in a fast-paced environment to keep up with the travel evolution landscape. The opportunities to inspire travel for the global customer are endless.

The Reservation team is responsible for booking and servicing reservations originating from all point of sales in EG. The platform is developed on a microservices architecture and runs in the cloud using Amazon Web Services. This role will be contributing to our key initiative to make the reservation platform easily extensible for product servicing as well as ensuring it is a highly scalable and resilient platform. The immediate focus will be to solve the challenges on post booking for Air Product lines. The Reservations team is looking for someone who will deliver automated solutions to create a highly available ecosystem to power the Reservations Platform.

What’s in it for you? Beyond travel perks and other competitive benefits, you can walk away from work each day knowing you truly made an impact. You can create a new feature that goes on the live site. You can build programs that simplify our backend search and supply processes. This and more can be achieved, all while working alongside thoughtful, hardworking, technical people who love travel to their core.

What You’ll Do:

  • Collaborate with product managers, architects, UX designers, and program partners to build and deploy world-class software

  • Work in tandem with architects and lead a hardworking team of engineers to design robust solutions that are scalable across platforms

  • Attract, retain, and mentor software engineers to work as a cohesive and collaborative team

  • Having diverse skills with technology and can be hands-on if time demands

  • Have a strong eye for the operational aspects such as performance tuning, monitoring, fault-tolerance

  • Active part of the leadership team to instill a collaborative culture that thrives of excellence and has a strong sense of trust among team members

  • Anticipate and recognize bottlenecks in work processes between teams and makes suggestions for ongoing improvement

  • Lead implementation teams and ensures the successful execution of new ideas or approaches

  • Coordinate with team to define the measures of success for process improvements

  • Develop product phase-out planning in line with the product roadmap

  • Determine different phase milestones and priorities in collaboration with product management peers

  • Engage outside of direct organization and collaborate with peers across a senior level organization

  • Partner with the business to have a clear understanding of how the technology stack is tied to business outcomes and our bottom line

  • Test and maintain software applications and related programs and procedures by using a variety of software development tools following design requirements of customer

  • Act as a spokesperson for software design best practices, researching and recommending frameworks and architectural/code design patterns

  • Identify areas of improvements within the code and suggests solutions

  • Advocate for operational excellence (such as unit testing, establishing SLAs, programming for resiliency and scalability)

  • Have broad knowledge of the entire product and in EG's languages, frameworks, cloud services, toolkits, methodologies enabling you can help with any component, or type of issues

  • Gain insight into how customers utilize technology for their competitive advantage and apply this knowledge to suggest areas for improvement

  • Convey the right information to the correct parties to ensure that proposals for improvements are given the proper consideration and technical issues are resolved in a timely manner

  • Contribute to product development by identifying industry change, listen to customer needs, capture feedback, and communicate that feedback to the business

  • Remain informed on industry trends. Examine inefficiencies in the existing stack operation and encourage engineers to improve them

  • Bridge the gap in discussions between technology and non-technology personnel

  • Report on team status faithfully and listen for suggestions to improve lagging project work

  • Review the skill and expertise requirements to accomplish team goals and identify staffing and talent resources to fill project roles

  • Develop action plans for optimal resource utilization and manage resource usage among team

  • Encourage others to assess the potential impact of resource decisions related to efficiency and cost reduction

  • Ensure optimal Full Time Employee (FTE) to contingent worker ratios are maintained on team

  • Guide employees and managers in the development of team and individual goals, providing regular and specific feedback, and assessing individual and team performance

  • Encourage and support education and professional development of employees and managers

  • Mentor employees and managers by providing advice and recommendations based on your own experience and learnings. Share your domain and industry knowledge between cross functional teams

  • Evaluate the full complement of team talent, identify gaps, and implement action plans to fill gaps and drive achievement of goals

Who You Are:

  • Bachelor's degree in computer science or Masters in a related field; or Equivalent related professional experience

  • 3+ years management experience in a software development environment leading software engineers

  • Experience developing software

  • Hands-on software engineer in your previous gigs

  • Experience working on backend applications and exposure to AWS

  • Passionate to get hands-on if required

  • Passion for building high-quality software quickly through iterative Agile development process

  • Ability to work in a diverse organization with global decentralized teams, working across multiple locations

The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.