Product Manager
Epitec
Summary:
The Product Manager is responsible for developing and executing on 1 year product plans that achieve aggressive corporate clean energy goals through implementation contractors and internal partners. More broadly, the Product Manager is responsible for product viability, such as cost effectiveness, customer satisfaction, regulatory success, balancing internal and external interests. This role manages product operations, monitors product performance, partners management, customer experience design and marketing and sales activities.
Responsibilities:
- Responsible for program design, implementation, management and coordination of customer programs to deliver upon clean energy, customer experience and financial goals.
- Develop product objectives and establish metrics to drive product outcomes. Single point of accountability for program success.
- Responsible for the operations and performance of customer programs. Manage and monitor expenses, data, visual management, compliance with requirements, customer inquires, etc. Manage week to week product operations including partner management, IT functions, experience design work and marketing/sales activities.
- Utilizing customer feedback, product requirements and program performance, identify opportunities for and participate in problem solving/process improvements utilizing Lean tools and methods to address program challenges and opportunities.
- Collaborate on and assist with regulatory filings, audit and discovery testimony preparation. Maintain knowledge of the competitive and regulatory environment impacting the assigned product.
Required Skills:
- EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
- ENERGY SAVINGS
- PROJECT MANAGEMENT
- CONSUMER PRODUCTS
- PROBLEM SOLVING
- DATA ANALYSIS AND REPORTING
- PRESENT TO LEADERSHIP
Education:
Marketing, Business or related. Bachelor's Degree required