Business System Analyst
Epitec
Top Skills:
- Knowledge of computer software (Basic Microsoft Office, SAP, etc.)
- Problem-solving skills
- Attention to detail and interpersonal skills
Schedule: Hybrid, 4 days in office, 1 WFH
KEY RESPONSIBILITES/REQUIREMENTS:
Common Essential Duties and Responsibilities
• Daily conduct system log monitoring and troubleshoot any interface errors or issues with online orders mainly within SAP R/3 system
• Support eCom process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies
• Distill vision and strategy for the team. Evangelize and motivate cross-functional teams.
• Assist in preparation of project planning and coordination, including but not limited to: scheduling, defining roles and responsibilities and documentation
• Work with cross functional teams including HQ, Engineering teams, operation teams, and vendors if required
• Assist in presenting re-engineered processes to all levels of the organization
Background/Experience
• At least 2-5 years of experience supporting operations and product delivery using SAP R/3
• Bachelor’s degree in relevant field required (Computer science or information sciences and technology undergraduate degree strongly preferred)
• Demonstrable ability to looks for areas of improvement and proposes process improvement initiatives
• Proven ability using Microsoft Office products to Expert/Advanced level
• Ability to work independently as well as in a team environment to achieve team goals and complete assignments within established deadlines
• Experience in Confluence and JIRA preferred
• Strong analytical skills; Strong interpersonal skills
• Korean speaking is a plus but not required